Senior Vendor Management Analyst, GWAM Vendor Management
Job Location:
Manila - Philippines
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Lead vendor oversight activities including scorecards SLA tracking and System and Organization Controls (SOC) report reviews
- Analyze and validate vendor data ensuring accuracy and integrity across systems (e.g. ProcessUnity PowerBI)
- Manage day-to-day vendor relationships and support issue resolution and escalations
- Monitor vendor performance risks and industry updates to support decision-making
- Drive process improvements automation initiatives and operational efficiencies
- Act as a point of contact for operations and support cross-functional collaboration
- 2 years of experience in financial services vendor management or operations
- 2 years of experience using MS Office tools including intermediate Excel (pivot tables formulas)
- Bachelors degree in Finance Accounting Business Administration or related field
Strong analytical communication and stakeholder management skills
- This role follows a fixed night shift aligned with North American business hours. Candidates should be comfortable working night schedules on a regular basis.
- Knowledge of risk and control financial markets or asset management industry
- Experience in process improvement or automation initiatives
- Familiarity with reporting tools or systems (e.g. ProcessUnity Power BI BitSight)
What Were Looking For:
Ability to work independently while staying collaborative with geographically diverse teams
Strong relationship-building and communication skills across stakeholders including senior leaders
Strong organizational skills with the ability to manage multiple priorities
High attention to detail and commitment to quality work
Ability to communicate ideas clearly and suggest improvements
Strong problem-solving and analytical mindset
Proactive accountable and driven to deliver results
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Senior IC
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
