Senior Specialist, MIM Asia Vendor Management
Manila - Philippines
Job Summary
MIM Asia Vendor Management provides regional governance and oversight across the third-party lifecycle for asset and wealth management operations in Asia. As a Senior Specialist you will lead complex vendor governance third-party risk contract remediation commercial support and cross-functional initiatives across multiple markets.
The role offers the opportunity to work with senior stakeholders and strategic service providers contribute to regional initiatives and help shape Vendor Management governance and operating practices across MIM Asia.
Position Responsibilities
Lead or coordinate onboarding due diligence periodic reviews risk assessments control reviews issue remediation renewals and exit planning.
Interpret third-party risk requirements clarify ownership coordinate control functions and maintain auditable records of decisions approvals evidence and follow-up actions.
Coordinate contract amendments security schedules statements of work fee schedules renewals onboarding activities and execution workflows.
Provide structured vendor oversight through service reviews KPI and issue tracking incident follow-up business continuity inputs and escalation coordination.
Support RFPs provider evaluations commercial analyses negotiation workstreams new products fund launches and operating-model changes.
Develop governance tools responsibility matrices service inventories control documentation trackers and management reporting.
Act as a senior resource for complex Vendor Management matters and support procedures process maps training materials cross-training and knowledge transfer.
Required Qualifications
Minimum 10 years of relevant financial services experience including at least 5 years in vendor management third-party risk operations procurement contract governance regional project delivery or a related role.
Experience leading complex initiatives projects or cross-functional workstreams involving multiple stakeholders.
Working knowledge of the third-party lifecycle including onboarding due diligence contracting oversight remediation renewal and exit planning.
Experience reviewing or coordinating contracts amendments statements of work fee schedules security requirements and execution workflows.
Understanding of third-party risk operational risk information security compliance business continuity records and audit-readiness concepts.
Strong analytical judgment and ability to work through incomplete or conflicting information while maintaining data quality and source discipline.
Strong communication and stakeholder management skills across business teams control functions external providers and senior stakeholders.
Strong Microsoft 365 and Excel skills including reporting analysis logical formulas data management and structured trackers.
Ability to work independently manage competing priorities and remain composed in complex or time-sensitive situations.
Bachelors degree or equivalent combination of education and relevant business experience.
Preferred Qualifications:
Experience within asset management wealth management investment operations custody fund administration trustee transfer agency audit sub-advisory retirement or related financial services functions.
Experience working in regional or global matrix organizations with geographically dispersed stakeholders.
Experience supporting RFPs vendor evaluations negotiations contract remediation or new-product and fund-launch initiatives.
Experience with process improvement operating-model design process documentation RACI development or governance frameworks.
Experience with Ivalua ProcessUnity Archer SharePoint Power Platform automation AI-enabled productivity tools or similar platforms.
Relevant certification in project management procurement risk finance audit compliance information security Lean or Six Sigma.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Senior IC
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.