Senior Salesforce Developer

We are looking for a Senior Salesforce Developer to deliver complex Salesforce development work for the Service Cloud implementation. The role will be responsible for designing and building custom Salesforce components supporting integration requirements troubleshooting issues and contributing to technical quality across the development lifecycle.

• Design and build Salesforce customizations using Apex Lightning Web Components SOQL Flows validation rules configuration and platform automation.
• Develop Service Cloud features and enhancements based on user stories functional requirements and technical design documents.
• Support Salesforce-side integration activities related to Amazon Connect including API handling data mapping error handling and integration testing support.
• Participate in technical design discussions and contribute implementation recommendations.
• Write clean scalable maintainable and well-tested code aligned with Salesforce development best practices.
• Create and maintain Apex test classes ensure test coverage and support deployment validation.
• Troubleshoot defects performance issues integration failures and production-like environment issues.
• Work closely with the Developer Lead QA Business Analyst and Solution Architect to clarify requirements and resolve gaps.
• Mentor junior developers and support peer reviews where needed.

• Strong Salesforce development experience using Apex LWC SOQL Flows triggers and platform configuration.
• Experience developing for Salesforce Service Cloud.
• Experience working on Salesforce integrations using APIs external systems or middleware.
• Strong understanding of Salesforce security sharing rules profiles permission sets governor limits and deployment practices.
• Ability to independently analyze requirements and deliver complex development tasks.
• Good debugging problem-solving documentation and communication skills.

Preferred Qualifications

• Salesforce Platform Developer I certification; Platform Developer II is a plus.
• Experience with Amazon Connect CTI or contact center-related integrations.
• Experience in Agile delivery environments.
• Familiarity with Salesforce DX Git deployment pipelines and release management tools.