Senior Salesforce Data Analyst

Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday

We are seeking a Senior Salesforce Data Analyst to manage and analyze customer data within Salesforce while supporting sales and marketing initiatives. This role focuses on delivering actionable insights maintaining data integrity and improving CRM processes.

• Analyze Salesforce data to support business and sales decisions.
• Monitor customer trends and provide insights to improve customer engagement.
• Build reports and dashboards for business stakeholders.
• Ensure Salesforce data accuracy and completeness.
• Support customer segmentation and campaign analysis.
• Work closely with Sales Marketing and IT teams to optimize CRM processes.
• Recommend automation and system enhancements.
• Maintain CRM best practices and data governance.

• Bachelors degree in a related field.
• Minimum of 5 years of experience in CRM Salesforce or data analytics.
• Hands-on experience using Salesforce CRM.
• Knowledge of SQL SOQL Python or similar programming languages.
• Strong analytical reporting and problem-solving skills.
• Experience with Power BI or Tableau is a plus.