Senior Expert

About Wärtsilä Wärtsilä is an innovative technology company and a forerunner in the Marine and Energy markets. Every day we Wärtsilians put our hearts and minds into turning Wärtsiläs purposeenabling sustainable societies through innovation in technology and servicesinto reality. Our ultimate aim is to provide increased value to both our customers and society.

New game-changing ideas and continuous improvement have been part of our DNA since 1834. Together we can create new business opportunities and a more sustainable future that we can all be proud of. By pushing the boundaries of engineering and technology we are driving the transition towards a decarbonised and sustainable future.

We are always on the lookout for future-oriented talent. Want to join the ride

Position: Senior Expert Technical Service (4-Stroke Portfolio)

At Wärtsilä Australasia we are seeking a Senior Expert in Technical Service for our 4-stroke portfolio. This role provides high-quality uninterrupted technical support to customers across the Australasia region.

The Senior Expert will be responsible for supporting operations in Australia New Zealand Philippines Papua New Guinea and the Pacific. Wärtsilä Australia oversees business in these countries with a combined Energy and Marine installed base of about 1.3 GW. Recently secured projects160 MW of new Energy installations and 90 MW of Marine installations in Australiawill increase the total installed base to 1.9 GW by 2027.

What You Will Be Doing

• Analyze technical problems and provide conclusions recommendations and reports.

• Report work progress to relevant stakeholders.

• Deliver technical support to internal teams (Service Sales Operation Support Field Service Warranty) and external customers.

• Conduct site visits for advanced product/system/performance analysis.

• Perform on-site troubleshooting diagnosis and root cause analysis (RCA).

• Support sales teams with technical discussions and customer meetings.

• Participate in product introductions testing and follow-up.

• Stay updated on new products bulletins and field tests.

• Provide input for product improvement processes service bulletins and documentation.

• Conduct RCA on complex issues (mechanical electrical auxiliaries).

• Implement product improvements for non-portfolio products.

• Act as a trainer in areas of special expertise.

• Analyze field experience and customer feedback to improve products and solutions.

• Acquire and maintain know-how within your technical expert area.

To Be Successful in This Role You Should Have

• Diploma Mech/Marine engineering with 5 to 7 years experience (Wartsila) & 7-10 years overall &Bachelors degree with minimum 3-5 years experience (Wartsila) & overall experience 5-7 years.

• Strong knowledge of W32 Vaasa 32 W34DF/SG W46DF/SG/F W50DF/SG and classic engines (Stork TM & SW Bolnes Nohab GMT Sulzer ZA40/ZA40S).

• Extensive expertise in data analytics and troubleshooting.

• In-depth understanding of operations and maintenance management procedures.

• Excellent organizational and multitasking abilities.

• Willingness to travel domestically and overseas as required.

Other Desired Skills

• Strong communication and report-writing skills.

• Effective interpersonal skills and openness to cultural diversity.

• Problem-solving and decision-making abilities.

• Analytical mindset with strong reporting and analysis skills.

• Proficiency in MS Office.

• Teamwork and collaboration skills.

Why You and Us

• You are valued: At Wärtsilä we celebrate diversity and support an inclusive work community.

• Your growth is supported: We believe in continuous learning and teamwork. The Wärtsilian community supports your development beyond your potential.

• You make a difference: Innovation and sustainability drive us. Every day we put our hearts and minds into enabling sustainable societies through technology and services.

Contact & Next Steps

Submit your application before the deadline through our Careers portal. Applications via email will not be considered.

After submitting your application you will receive a confirmation email. We aim to respond within 23 weeks after the application deadline.

Application deadline: 31/05/2026 Manila Standard Time. Our recruiting tool recognizes the time zone where the job ad is published and closes the application period accordingly.