Senior Delivery Manager – Process Excellence
Quezon City - Philippines
Job Summary
The Senior Delivery Manager Process Excellence is responsible for overseeing the successful delivery of multiple transformation and process improvement initiatives. This role ensures projects are executed efficiently timelines are met and operational improvements are successfully implemented across business units.
The role requires strong experience in project delivery Lean Six Sigma methodologies and operational performance management.
Key Responsibilities
Oversee execution and delivery of multiple process improvement and transformation projects
Monitor project timelines risks and milestones to ensure successful implementation
Identify and resolve potential project delays or operational challenges
Drive continuous improvement initiatives aligned with organizational objectives
Collaborate with cross-functional teams to ensure alignment across business functions
Track project performance and report progress to senior leadership
Implement Lean Six Sigma methodologies to improve operational performance
Ensure adherence to governance and delivery standards across transformation projects
Qualifications
Minimum 11 years of professional experience
Experience managing multiple operational improvement or transformation projects
Lean Six Sigma Green Belt Certification required
Strong experience in project delivery and operational performance management
Required Skills
Project management and delivery leadership
Process improvement and operational optimization
Risk management and issue resolution
Cross-functional collaboration
Preferred Tools
Project management tools
Data analysis and reporting tools
Process documentation tools