At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.
This role is focused on deep data analysis data validation and advanced analytics across enterprise datasets. The position is suited for a highly analytical professional who works extensively with data builds complex queries validates outputs and ensures high-quality trusted data. The role requires strong technical data skills with an understanding of underlying data platforms and pipelines but remains focused on analysis rather than engineering.
What Youll Be Doing
Perform deep data analysis across large complex datasets to uncover trends anomalies and insights
Develop advanced SQL queries for data extraction transformation and validation
Analyze and validate data outputs across systems and reports to ensure accuracy
Partner with data engineering teams to understand data structures and pipeline logic
Investigate and resolve data discrepancies using root cause analysis
Build and support analytical datasets and reporting layers for downstream consumption
Advanced Data Analysis
Perform detailed analysis on large datasets to identify trends and business patterns
Conduct root cause analysis on data inconsistencies and reporting issues
Work across multiple data sources to reconcile and validate information
Develop reusable queries and analysis frameworks
Support complex ad-hoc analytics and troubleshooting requests
Data Quality & Validation
Design and execute data validation checks (row counts aggregates reconciliation)
Ensure data completeness accuracy and consistency across systems
Validate business logic and transformation outputs
Identify data anomalies and document findings
Work with upstream and downstream teams to resolve data issues
Data Governance
Maintain data definitions business rules and metric consistency
Support data lineage understanding across datasets
Contribute to data governance standards and documentation
Ensure data is audit-ready and aligned with compliance requirements
Promote consistency in metric definitions and reporting logic
What Youll Bring to the Role:
5 years in data analysis analytics or related roles
Strong experience working with enterprise data environments
Proven track record in data validation troubleshooting and analysis
Experience working with technical teams (data engineering platform teams)
Experience working with large datasets in platforms like Databricks Synapse or Snowflake
Strong understanding of data structures schemas and transformations
Familiarity with data pipelines and how data flows across systems
Experience with BI/reporting tools (Power BI Tableau)
Strong problem-solving and critical thinking skills
High attention to detail and data accuracy
Ability to work independently on complex analytical problems
Experience performing reconciliation and validation across multiple systems
#LI-IG1
About Us
TTEC Digital and our 1800 employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company TTEC Engage is a 60000 employee service company with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications.
#LI-RemotePhilippines
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.This role is focused on deep data analysis data validation and advanced ...
At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.
This role is focused on deep data analysis data validation and advanced analytics across enterprise datasets. The position is suited for a highly analytical professional who works extensively with data builds complex queries validates outputs and ensures high-quality trusted data. The role requires strong technical data skills with an understanding of underlying data platforms and pipelines but remains focused on analysis rather than engineering.
What Youll Be Doing
Perform deep data analysis across large complex datasets to uncover trends anomalies and insights
Develop advanced SQL queries for data extraction transformation and validation
Analyze and validate data outputs across systems and reports to ensure accuracy
Partner with data engineering teams to understand data structures and pipeline logic
Investigate and resolve data discrepancies using root cause analysis
Build and support analytical datasets and reporting layers for downstream consumption
Advanced Data Analysis
Perform detailed analysis on large datasets to identify trends and business patterns
Conduct root cause analysis on data inconsistencies and reporting issues
Work across multiple data sources to reconcile and validate information
Develop reusable queries and analysis frameworks
Support complex ad-hoc analytics and troubleshooting requests
Data Quality & Validation
Design and execute data validation checks (row counts aggregates reconciliation)
Ensure data completeness accuracy and consistency across systems
Validate business logic and transformation outputs
Identify data anomalies and document findings
Work with upstream and downstream teams to resolve data issues
Data Governance
Maintain data definitions business rules and metric consistency
Support data lineage understanding across datasets
Contribute to data governance standards and documentation
Ensure data is audit-ready and aligned with compliance requirements
Promote consistency in metric definitions and reporting logic
What Youll Bring to the Role:
5 years in data analysis analytics or related roles
Strong experience working with enterprise data environments
Proven track record in data validation troubleshooting and analysis
Experience working with technical teams (data engineering platform teams)
Experience working with large datasets in platforms like Databricks Synapse or Snowflake
Strong understanding of data structures schemas and transformations
Familiarity with data pipelines and how data flows across systems
Experience with BI/reporting tools (Power BI Tableau)
Strong problem-solving and critical thinking skills
High attention to detail and data accuracy
Ability to work independently on complex analytical problems
Experience performing reconciliation and validation across multiple systems
#LI-IG1
About Us
TTEC Digital and our 1800 employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company TTEC Engage is a 60000 employee service company with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications.
#LI-RemotePhilippines
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
We believe that humanity and technology should âco-exist, and that at the nexus of the âmost powerful experiences, humanity and technology collide. At TTEC Digital, we combine the expertise, innovation, partnerships, and passion of three industry-leading customer experience com
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