Senior Background Screening Verification Specialist

About Wells Fargo India & Philippines

Wells Fargo India & Philippines is a critical component of Wells Fargos strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology operations and corporate support teams of Wells Fargo. It engages in application development and support testing other technology functions international operations knowledge support and middle and back-end banking process solutions for a wide spectrum of Wells Fargos needs. It currently has offices in Bengaluru Chennai Hyderabad and Manila.

About this role:

Wells Fargo is seeking a Senior HR Service Delivery Representative (Senior Background Screening Verifications Specialist) to be part of our HR Global Delivery Team. We believe in the power of working together because great ideas can come from anyone. Through collaboration any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

In this role you will:

• Support service delivery of HR products and processes across one or more functional areas within HR that may be related to but not limited to one or more HR functional areas such as: Talent Acquisition Talent Management pay benefits incentive plan administration HRIS and records management leave of absence employee and labor relations HR compliance

• Support performance of less experienced staff and overall effectiveness of team; proactively provide feedback and present ideas for improving or implementing processes and tools within one or more functional areas within HR

• Perform complex administrative transactional operational or customer support tasks

• Be responsible for complex operational tasks that may include but not limited to records management report generation and other transactions across internal human resources information systems such as Workday ServiceNow and/or other specialized tools within other HR areas like recruitment incentive administration etc

• Provide subject matter expertise and interpretation of procedures to less experienced staff

• Interact with immediate team internal or external customers and internal peers outside of work group on wide range of information

Required Qualifications:

• 2 years of Human Resources operations support experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education

Desired Qualifications:

• Education: Bachelors degree in any discipline.

• Experience: 2 years in background screening verification preferably for U.S. candidates.

• Skills: Excellent English communication (written and verbal) strong analytical ability proficiency in MS Office.

• Preferred: Familiarity with PBSA standards and vendor platforms.

• Willing to work on night shift (8pm-5am Manila time)

Job Expectations:

• Ensure compliance with Fair Credit Reporting Act (FCRA) and U.S. employment law

• Prepare and deliver verification reports within SLA timelines

• Collaborate with internal HR teams and external vendors to resolve discrepancies

• Maintain data integrity and confidentiality in all processes

• Support continuous improvement initiatives in HR Service Delivery

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.