Senior Agreement Sales and Renewal Specialist

Position Summary

Responsible for meeting assigned sales targets for new agreement-based services renewals and business development. Primary activities include targeting; preparation of sales offers for agreements. Identify the assets and required data for agreement creation. Support agreement renewals in accordance with the agreement retention policy. Refer opportunities for other products to other sales resources by creating sales cases. Agreement Sales promotes our lifecycle services and sustainable lifting solutions guiding and advising customers on improving safety productivity and sustainability for industrial cranes and hoists.

Key Responsibilities/Duties

Functional Role

Plan for a periodic and organized visits to prospective customers and report on the visits concluded

Primary focus to offer new agreement for business expansion and renewal agreement for business retention.

Research industry market trends competitors and potential customers. Regularly monitor performance in CRM to manage sales funnel.

Regular review and timely update of sales cases customer decision date and next customer communication date.

Meet (in person or by TEAMS) at least once each week with your manager or supervisor for weekly coaching to review your personal sales funnel. Together you will follow-up on the previously agreed sales actions review the outcomes of those actions and plan for the next week. Reviewing your top opportunities and hot offers is the priority.

Identify customer problems through active listening and questioning skills and identify the right solutions to meet customer needs.

Assist the management in cost control of various expenses to be able to achieve the targeted profit margin.

Any other duties as directed

Authority

As authorized in the Konecranes Delegation of Authority (DoA)

As delegated by the National Sales Manager from time to time

Dimensions

You are accountable for the budgeted orders gross margin and Service KPI figures in your area:

Job Description 

Order Received: Targets discussed during the annual service kick-off meeting

Gross Margin: Targets discussed during the annual service kick-off meeting

Service KPIs: Targets discussed during the annual service kick-off meeting

Awareness of ISO 14001 and 45001 standards.

Qualifications :

Academic Qualifications

Engineering graduate/Diploma Holder or equivalent length of industry exposure

Professional Experience

At least 3 years hands-on exposure in selling service contracts

At least 3 years in supervisory experience or equivalent exposure

At least 3 years in similar capacity in the Service Industry

Additional Information :

Other Information

Reports to Disciplinary: National Sales Manager: Number of Direct Reports: None

Reports to Functionally: National Sales Manager: Number of Indirect Reports: None

Internal Communication

1. IS Team IE Team Local Regional & Global Support Groups.

Purpose

Coordination problem resolution or any other business/operational agenda

External Communication

1. Customers

Purpose

Customer care and problem resolution

2. Regional and Global Support groups

Purpose

Coordination problem resolution or any other business/operational agenda

Konecranes moves what matters. We are a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Remote Work :

No

Employment Type :

Full-time