SAP Technical Consultant II

Role Overview

The SAP Technical Consultant II is a critical role responsible for ensuring the reliable operation compliance and continuous improvement of SAP-based applications within a regulated IT environment. This role covers the entire system lifecycle from planning and implementation through operation maintenance and decommissioning.

Core Principle: We are looking for a candidate with strong technical capability and a system ownership mindset who proactively drives system operations-especially in a GxP-regulated environment. Essential SAP Basis skills are a natural part of this role but the scope extends beyond pure technical administration to encompass full system lifecycle management stakeholder coordination and compliance oversight.

Key Responsibilities

System Lifecycle Management & Ownership

• Own end-to-end responsibility for the SAP system lifecycle including planning development testing implementation technical operations maintenance change management and decommissioning.
• Act as the central technical owner for the assigned system ensuring all components are aligned with enterprise standards and strategies.
• Proactively identify system improvements technical debt and potential risks.

Technical Operations & System Health

• Perform and oversee regular system operations including logfile analysis system health checks and performance monitoring.
• Lead and execute patching backup/recovery and disaster recovery testing in coordination with infrastructure teams.
• Proactively troubleshoot and resolve technical issues working with support teams as needed.
• Ensure system stability through proactive optimization and performance improvements.

GxP Compliance & Quality

• Ensure full compliance with BI standards IT governance SOPs and GxP requirements.
• Proactively manage compliance documentation validation and audit readiness.
• Coordinate and participate in GxP impact assessments computer system validation (CSV) and quality management processes.

Stakeholder & Vendor Management

• Maintain close communication with service owners BI stakeholders and suppliers.
• Act as the primary technical contact for the assigned system providing guidance and expertise.
• Coordinate system-related activities across IT and support teams.

Change Release & Configuration Management

• Manage end-to-end change requests within the ITSM framework.
• Ensure adherence to Change Control processes and GxP guidelines.
• Maintain accurate system architecture and configuration documentation.

Data & Security Management

• Ensure accuracy and completeness of data in CMDB.
• Manage technical accounts access reviews and security policies.
• Monitor Remote Access Recording (RAR) logs and ensure proper information classification.

Audit & Quality Support

• Support internal and external audits by providing documentation and expertise.
• Conduct GxP impact assessments in collaboration with Quality functions.
• Apply lean validation principles for computer systems.

Required Qualifications

Education & Experience

• Bachelors degree in IT or a related field (or equivalent experience).
• Minimum 3 years of experience as a System Lead or in a comparable role.

Technical Capability (Essential)

• SAP Basis skills are essential-candidates must have hands-on experience with:
  • System installation configuration and maintenance.
  • User and security administration.
  • Performance monitoring logfile analysis and system health checks.
  • Backup and recovery coordination.
  • Patch management and vulnerability remediation.
• Understanding of SAP ERP systems and application lifecycle management.

System Ownership Mindset (Essential)

• Proven ability to own the end-to-end system lifecycle not just coordinate tasks.
• Proactive approach to system operations-anticipating issues driving improvements and ensuring compliance without being told.
• Experience in GxP-regulated environments and understanding of compliance requirements.
• Strong experience with ITIL processes (incident problem change management).
• Excellent documentation skills (SLC documentation runbooks user manuals).
• Strong stakeholder management and communication skills.

Skills

• Strong communication and stakeholder management skills.
• Excellent written and spoken English.
• Structured detail-oriented and compliance-focused working style.
• Ability to manage complex systems in regulated environments.

What We Offer

• Opportunity to work in a globally regulated and high-impact SAP environment.
• Involvement in end-to-end system lifecycle ownership.
• Collaboration with international stakeholders and cross-functional teams.
• Continuous learning in GxP-regulated IT and SAP landscapes.