Sales Executive
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Monthly Salary:
Experience Required:
Posted:
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Job Summary
This is a remote position.
- Serve as the primary telephone point of service and client concierge.
- Handle inbound sales inquiries and customer service requests professionally.
- Conduct outbound customer service calls for follow-ups confirmations and updates.
- Manage scheduling logistics and routing based on Australian geographical locations.
- Manage multiple calendars emails and team meetings.
- Maintain CRM management data entry and sales pipeline updates.
- Email management.
- Encode and update client details in the file management system.
- Prepare proposals documents and business forms using templates.
- Update file notes terms and conditions and contract templates accurately.
- Assist in creating basic business or financial reports on a regular basis.
- Perform other general administrative duties as required by the Director.
- Minimum of 2 years of experience as a Virtual Assistant or in a related customer service/administrative role.
- Experience handling inbound inquiries and making outbound customer service/follow-up calls (strictly no cold calling).
- Excellent verbal and written English skills with strong customer-handling capabilities.
- A solid understanding of Australian geography is preferred (states major cities and regions) to assist with efficient logistics.
- Proven experience managing calendars dispatching or routing efficiently based on locations.
- Degree qualified is preferred ().
- Highly proficient in Google Workspace Microsoft Office (Word Excel PowerPoint) Xero and experienced with Go High Level CRM software softphones or related booking platforms Slack WhatsApp
- Proactive results-driven highly organised and process-oriented with great attention to detail.
- Candidates are required to complete an assessment before proceeding to the client interview stage.
- Discipline and commitment to set working hours (strict shift times not flexible)
- Use of time tracking software during work hours
- Active participation in team and client calls with your camera ON
- Consistent availability and responsiveness throughout your shift
- Treating this as a long-term full-time jobnot a side gig or freelance task
4. Probation: 6 months and after Probation
- 10 days annual leave credits
- 5 days of sick leave
Required Skills:
Minimum of 2 years of experience as a Virtual Assistant or in a related customer service/administrative role. Experience handling inbound inquiries and making outbound customer service/follow-up calls (strictly no cold calling). Excellent verbal and written English skills with strong customer-handling capabilities. A solid understanding of Australian geography is preferred (states major cities and regions) to assist with efficient logistics. Proven experience managing calendars dispatching or routing efficiently based on locations. Degree qualified is preferred (). Highly proficient in Google Workspace Microsoft Office (Word Excel PowerPoint) Xero and experienced with Go High Level CRM software softphones or related booking platforms Slack WhatsApp Proactive results-driven highly organised and process-oriented with great attention to detail. Candidates are required to complete an assessment before proceeding to the client interview stage. Work Environment & Expectations While this is a work-from-home position it is important to note that this is a full-time rolenot a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability just as you would in an office environment. This role requires: Discipline and commitment to set working hours (strict shift times not flexible) Use of time tracking software during work hours Active participation in team and client calls with your camera ON Consistent availability and responsiveness throughout your shift Treating this as a long-term full-time jobnot a side gig or freelance task Payroll is processed bi-monthly. Were looking for someone who values structure is dependable and thrives in a role that provides consistency and clarity. If youre seeking stability and a team that appreciates reliability wed love to hear from you.
