Retail Customer Service
Job Location:
Manila - Philippines
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Role Purpose
The purpose of the role is to provide effective customer support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
Location: Quezon City Work Setup: Shifting Schedule
Are you passionate about helping customers and delivering excellent service Join our growing Retail Customer Service team and start building your career today!
At least High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum)
No work experience required
Fresh graduates and career starters are welcome to apply
Experience in upselling cross-selling or customer-facing roles is an advantage
Strong willingness to learn and perform upselling when needed
Willing to work on a shifting schedule including weekends and holidays
Good English communication skills both verbal and written
Customer-oriented with a positive attitude and strong problem-solving skills
Assist customers with inquiries concerns and service requests
Provide accurate information about products and services
Deliver exceptional customer experience in every interaction
Identify opportunities to recommend relevant products and services through upselling
Meet customer satisfaction and performance targets
Maintain professionalism and compliance with company policies
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
