Restaurant System Assistant Manager

Location: Mandaluyong City
Work Setup: On-site
Work Schedule: Monday to Friday
Employment Type: Full-time

The Restaurant System Assistant Manager supports the management implementation and optimization of restaurant business systems across stores and commissary operations. This role coordinates system projects supports users and ensures applications operate efficiently to meet business requirements.

• Assist in managing Restaurant Management Systems and related business applications.
• Support system implementation enhancements upgrades and rollout activities.
• Coordinate with Operations Finance Supply Chain HR and IT teams to gather business requirements.
• Perform system testing user acceptance testing (UAT) and validation.
• Monitor system performance and coordinate issue resolution with vendors and internal teams.
• Prepare user guides SOPs training materials and technical documentation.
• Support branch users by providing system guidance and troubleshooting.
• Assist in identifying opportunities for process automation and continuous improvement.
• Supervise assigned projects and support team members.

• Bachelors Degree in Information Technology Computer Science Industrial Engineering Information Systems or a related field.
• Minimum 5 years of experience supporting restaurant systems business applications POS ERP or IT operations.
• At least 2 years of supervisory or leadership experience.
• Experience in restaurant retail hospitality or food service operations is preferred.
• Strong project coordination and problem-solving skills.
• Knowledge of ERP POS and business systems is an advantage