Restaurant Management System Senior Manager
Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not provided by the employer
Posted:
28 October 2026 (5 hours ago)
Application Deadline:
25 January 2027
Vacancies:
1 Vacancy
Job Summary
Restaurant Management System Senior Manager
Location: Mandaluyong City
Work Setup: On-site
Work Schedule: Monday to Friday
Employment Type: Full-time
Work Setup: On-site
Work Schedule: Monday to Friday
Employment Type: Full-time
Job Summary
We are looking for an experienced Restaurant Management System Senior Manager to oversee the performance reliability and continuous improvement of restaurant management systems supporting stores and commissaries.
This role will focus on ensuring that RMS platforms effectively support restaurant operations inventory management reporting controls and business processes. The Senior Manager will lead system projects process improvements system governance and cross-functional initiatives to enhance operational efficiency and user experience.
Key Responsibilities
- Manage and oversee the overall performance and functionality of the Restaurant Management System.
- Lead system enhancements configuration integration testing troubleshooting and continuous improvement initiatives.
- Translate business and operational requirements into effective RMS solutions and system improvements.
- Partner with Operations Supply Chain Finance IT Procurement and Commissary teams to identify system and process requirements.
- Ensure RMS processes support accurate inventory management stock movement reconciliation reporting and operational controls.
- Review existing workflows and identify opportunities for automation simplification and process standardization.
- Lead system implementation projects upgrades enhancements integrations and store rollouts.
- Develop and maintain system policies procedures process documentation user guides and governance standards.
- Monitor system performance operational data and key performance indicators to identify issues and improvement opportunities.
- Develop dashboards and reports to provide management with actionable operational and system insights.
- Lead user acceptance testing system validation deployment and post-implementation reviews.
- Coordinate with IT teams and external vendors to resolve system issues and ensure timely delivery of enhancements.
- Drive user adoption through training communication and change management activities.
- Manage and develop the Restaurant Management Systems team.
- Ensure effective system controls and compliance with company policies audit requirements and operational standards.
- Prepare regular reports and recommendations for management regarding system performance risks and improvement initiatives.
Qualifications
- Bachelors Degree in Industrial Engineering Management Engineering Information Systems Operations Management Business Administration or a related field.
- Minimum of 812 years of relevant experience in restaurant management systems ERP POS inventory systems operations technology or business process improvement.
- At least 5 years of managerial or supervisory experience.
- Strong experience with restaurant management systems inventory management systems POS ERP or related operational platforms.
- Experience handling system implementation integration testing upgrades and rollouts.
- Strong understanding of restaurant operations inventory processes and multi-site operational environments.
- Experience in the restaurant QSR food service retail or hospitality industry is highly preferred.
- Strong analytical and problem-solving skills with the ability to translate business requirements into system solutions.
- Strong project management and cross-functional collaboration skills.
- Excellent communication and stakeholder management skills.
- Experience managing vendors and external technology partners is preferred.
- Proficiency in Microsoft Excel and reporting/analytics tools is an advantage.