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Representative, Solaire Rewards Club
Job Location:
Job Location:
Quezon - Philippines
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
5 October 2026 (3 days ago)
Posted:
Application Deadline:
2 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Overall Job Responsibilities
- Membership acquisition (Lifestyle and/or Mass Gaming)
- Encoding patron information in the database system
- Execution of promotions and events
- Handling transactions and customer concerns
SRC Loyalty Program
- Register patrons for the Solaire Rewards Program through walk-ins online registration casino floor acquisition referrals and marketing drives.
- Verify applicant eligibility according to PAGCOR rules and regulations.
- Update patron information in compliance with the Data Privacy Act.
- Assist with membership security updates and facial verification.
- Process account registrations and partner program enrollments.
- Handle card replacements and account upgrades.
- Execute membership card transactions according to departmental policies.
- Audit application forms and membership documents.
- Scan and maintain valid IDs and other membership records.
- Ensure confidentiality of customer information.
- Handle customer concerns and inquiries regarding the rewards program.
- Assist with MySolaire and Solaire Online inquiries and transactions.
Access Control for Exclusive Areas
- Ensure access of high-value patrons to exclusive areas.
- Manage Solaire Rewards counters and assist patrons with inquiries and transactions.
- Provide high standards of customer service.
- Build rapport with patrons and maintain a positive attitude.
- Provide information about dining retail and property facilities.
- Follow Solaire Resort and Casino policies and procedures.
Casino Events and Promotional Activities
- Assist with kiosk transactions membership inquiries offer redemptions and draw activations.
- Support registration for casino events and tournaments.
- Issue vouchers gift certificates and promotional entitlements.
- Execute promotions and encourage member participation.
- Host raffle draws and events.
- Gather member feedback and recommend improvements to programs promotions service standards and facilities.
Required Skills:
Qualifications & Requirements Bachelors Degree in Business Administration Hospitality Management Finance Accounting Economics or related fields is required. Proficiency in Microsoft Excel required (VBA/Office Scripts preferred). Strong numerical and analytical skills required. Internships or academic project experience related to data analysis finance hospitality or F&B operations preferred. Working understanding of budgeting forecasting and financial reporting preferred. Experience working with large datasets and preparing management reports preferred.
