Rep II, Customer Service Ops-Voice

What Customer Service Operations contributes to Cardinal Health

Customer Service is responsible for establishing maintaining and enhancing customer business through contract administration customer orders and problem resolution.

Customer Service Operations is responsible for providing outsourced services to customers relating to order placement order status and/or other services by acting as a liaison in problem-solving research and problem/dispute resolution.

Qualifications

• 1-3 years of experience preferred
• Minimum educational attainment:
  -Senior High School graduates (with exp)
  -Those who completed at least 2nd year college
  -Bachelors degree holders

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Candidates who are back-to-work people with disabilities without a college degree and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin ancestry age physical or mental disability sex sexual orientation gender identity/expression pregnancy veteran status marital status creed status with regard to public assistance genetic status or any other status protected by federal state or local law.

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