Remote Patient Monitoring Specialist (RPM)

This is a remote position.

At Outsource Access we help healthcare providers extend their care beyond the clinic walls. We dont just monitor data we make sure patients feel seen supported and safe while ensuring life-saving information reaches the right clinical hands at the right time.

• Guardians of the Vitals: You serve as the first line of defense triaging incoming health data and alerts with precision to distinguish between a technical glitch and a critical health event that requires immediate action.
  

• The Compliance Catalyst: You drive patient adherence by proactively reaching out with empathy and clarity ensuring patients stay consistent with their devices so their healthcare journey stays on track.
  

• Seamless Clinical Handshakes: You act as the vital link between patients and providers expertly escalating high-priority concerns to Nurse Practitioners or Pharmacists so that medical interventions happen exactly when they are needed.
  

• Audit-Ready Precision: You maintain the Source of Truth by documenting every interaction in real-time ensuring that every patient file is meticulous HIPAA-compliant and ready for clinical review at a moments notice.
  

• Medical Fluency: You have a solid grasp of medical terminology (perhaps from a background in Nursing MedTech or Pharma) and can translate complex data into clear calm conversations for patients.
  

• The Patient Communicator: You are a master of mirroring; you have the patience and professional demeanor to slow down and speak clearly when assisting elderly patients making them feel comfortable and heard.
  

• Process Disciplined: You find rhythm in repetitive tasks and have the grit to follow strict SOPs without ever cutting cornersyou believe that if it wasnt documented in real-time it didnt happen.
  

• Tech-Savvy: You can navigate multiple CRMs EHR systems and Google Sheets simultaneously without breaking a sweat and youre quick to learn tools like Chronic Care IQ or CureMD.
  

• Your Home Office: You have a dedicated distraction-free workspace with a reliable high-speed internet connection and a power backup solution to ensure youre always there when our patients need you.
  

Youre not just taking a job youre stepping into a role where your growth security and peace of mind actually matter. Here is the total package weve built for you:

Your Wellness & Security Health & Wellness Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.

Security for the What Ifs: Our Group Life Insurance benefit gives you added protection because your future (and your familys) deserves a safety net.

Time to Recharge Guilt-Free: We support your well-being with paid leave credits that allow you to rest reset and show up as your best self at work and at home.

Support You Can Count On: We take care of all government-mandated benefits so everything is handled properly and on time.

Your Financial Rewards Performance Incentives: Bring results and youll see it rewarded. Simple as that.

Premium Pay: When you put in the time we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.

13th Month Pay: A well-earned bonus to celebrate the results of your years effort.