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Relationship Manager
Job Location:
Job Location:
Taguig - Philippines
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
6 October 2026 (20 hours ago)
Posted:
Application Deadline:
3 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company partnering with over 35000 merchants and delivering more than 1000 parcels every minute across six countries.
Key Responsibilities
- Manage and grow relationships with key corporate clients.
- Drive client retention account growth and revenue.
- Identify and develop upselling and cross-selling opportunities.
- Build strong relationships with key client stakeholders and decision-makers.
- Lead client meetings business reviews and account discussions.
- Work with internal teams to resolve client concerns service issues and escalations.
- Monitor account performance service levels claims and billing.
- Coordinate with Sales and Operations teams on client onboarding and business opportunities.
- Provide account updates performance reports and recommendations to management.
- Coach and support Relationship Executives in managing client accounts.
Qualifications
- Bachelors degree in Business Marketing Sales or a related field.
- 710 years of experience in Account Management Relationship Management Sales or Business Development.
- Proven experience managing major or enterprise corporate accounts.
- Strong experience in client retention upselling cross-selling and account growth.
- Experience working with senior-level clients and cross-functional teams.
- Background in logistics supply chain e-commerce retail or related industries is preferred.
- Strong communication negotiation and relationship-building skills.
- Strong analytical and problem-solving skills.
- Experience coaching or mentoring team members is a plus.
- Comfortable working in a fast-paced and highly collaborative environment.
Submit a job application
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We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
