Regional Business Continuity & Disaster Recovery (BCDR) Coordinator

The Asia Governance and Controls team is seeking a Regional Business Continuity & Disaster Recovery (BC/DR) Coordinator to support and oversee the effective implementation maintenance and governance of BC/DR program across the Asia region. This role acts as a regional point of coordination and subject-matter expert (SME) ensuring BC/DR practices across Asia markets are aligned with global standards local regulatory expectations and internal control requirements.

In this role you will partner with Asia Technology teams to support the identification and management of technology resilience risks as part of the regional Technology Business Continuity Management (BCM) program. You will collaborate with stakeholders to ensure critical services processes and systems are resilient to disruption and capable of timely recovery. By leveraging strong collaboration governance and technology solutions you will help ensure continuity of service and protect the business during adverse events.

• Coordinate BC/DR across the Asia region ensuring consistency governance and oversight across all Asia markets.
• Serve as the primary point of contact for BC/DR matters across business process owners application teams and infrastructure teams.
• Ensure BC/DR artefacts are complete accurate current and audit-ready.

• Support Business Impact Assessments (BIA) and recovery strategy alignment.
• Support the development and maintenance of Business Continuity Plans (BCP) and Application / System Recovery Plans (ASRP / DR Plans).
• Ensure plans align with defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
• Maintain BC/DR documentation in the designated system of record.
• Guide Asian markets BCM/DR coordinators in their proper use of the system of record.

• Coordinate and support BC/DR testing activities including disaster recovery exercises plan walkthroughs tabletop exercises simulations and call tree tests.
• Track outcomes issues and remediation actions from tests.
• Ensure testing is risk-based meaningful and compliant.

• Provide BC/DR subject-matter expertise and guidance to business and IT teams.
• Drive continuous improvement of the program through maturity assessments and risk management practices to address the evolving threat landscape.
• Identify and document material risks and control gaps.

• Support BC/DR governance activities including reporting metrics and dashboards.
• Prepare artifacts for audit and regulatory reviews.
• Partner with Risk and Operational Resilience teams to improve program maturity.

Required Qualifications:

• At least 5 years hands-on experience in Business Continuity and/or Disaster Recovery.
• Self-motivated proactive resilient and comfortable taking accountability for outcomes.
• Highly organized detailoriented and disciplined in execution.
• Excellent analytical problemsolving and criticalthinking skills.
• Strong written and verbal communication skills (in English) with confidence presenting to senior stakeholders.

Preferred Qualifications:

• MBCP CBCP or MBCI are preferred.
• ABCP ITIL or PMP are well regarded.
• Experience in the Insurance Banking or Financial Services industries is preferred.
• Experience in a regulated environment is well regarded.
• Exposure to regional coordination is advantageous.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .