Recruitment Operations Specialist

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

Job Summary

TheRecruitmentOperations Specialistis responsibleforsupporting the smoothand efficient running of thepillars ofAgency Recruitment and Distribution Expansion i.e. RecruitmentPRUVentureElite and AscendPRUManager and Distribution Expansionthrough administrative and operational support. This includes managing recruitment processes coordinating schedulesmaintainingaccuraterecordsandgeneratingtimelyreports. TheRecruitmentOperations Specialist ensures all program activities are executedsmoothly.

Job Accountabilities

• Recruitment Support- Coordinate and administer activities including screening of applicant documents scheduling of interviews tracking candidate progress maintaining complete recruitment records and provide timely feedback on interview results

• Training Coordination- Assist facilitators in organizing program related events including scheduling attendance tracking and preparation of materials.

• Sales Management Support- Assist in monitoring performance through collecting data and preparing reports. Support program managers in implementing sales initiatives and tracking progress of participants regularly

• Reporting and DocumentationMaintain accurate records of program activities participant progress and operational metrics. Prepare and submit accurate and timely reports for program evaluation and decision-making

• Program Administration- Ensures day-to-day operations of the program by managing communications and addressing operational issues as they arise and work closely with program managers and trainers to align program effectiveness

• Compliance- Ensure that all company policies procedures programs and instruction are carried out Be familiar and understand Pru Life UK Compliance Standards. Must be fully aware of his/her responsibilities and competent to carry them out to the required standards. Must report all compliance matters openly and honestly to their Compliance Officer in accordance with the reporting requirements operated by the Compliance Officer. Must operate a process within his/her department to ensure that all relevant compliance matters are identified and reported

• Perform other functions as may be assigned

Job Qualifications

• College graduate major in business management marketing communications teaching or other related fields

• Domain knowledge of the industry: processes basic plans compensation and R&I

• With industry certification (eg. FLMI CTEP CWP etc)

• Sales Management

• Leadership and management

• Communication

• Negotiating and Influencing

• Data management

• At least 5 years of sales management and/or training experience preferably gained from a life insurance company

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.