Reconciliation Specialist

WHAT WE OFFER

• Competitive Salary Packages
• Professional Development Opportunities
• Hybrid Work Setup
• Equipment Provided
• Day 1 HMO
• Life Insurance

Position Overview
The Reconciliation Specialist is responsible for ensuring the accuracy and integrity of financial records across payment settlement and core banking transactions. This role performs continuous end-to-end reconciliations across internal systems partner networks and bank accounts to identify investigate and resolve all transaction variances.

Beyond core ledger balancing this position acts as a key operational partner to the Finance Manager: generating comprehensive reconciliation reports analyzing complex operational data to drive actionable financial insights and presenting key findings to safeguard business revenue and support decision-making.

WHAT WILL YOU DO

1. End-to-End Financial & Transaction Reconciliation

• System & Bank Balancing: Perform daily weekly and monthly reconciliations across internal system logs payment gateway feeds acquirer/processor settlement files and bank statements.
• Variance & Discrepancy Resolution: Promptly identify investigate and resolve all transaction mismatches floating balances timing differences and unallocated funds.
• Multi-Channel Auditing: Match complex multi-party transaction flows (e.g card acquiring e-wallets bank transfers and cash-out facilities) against expected settlement timelines and fee structures.

2. Reporting Data Analysis & Financial Insights

• Comprehensive Reconciliation Reporting: Draft and maintain daily shift balancing sheets end-of-month reconciliation summaries and aging schedules for open/unresolved items.
• Data Analysis: Analyze large volumes of raw operational payment data to spot trends recurring system glitches processing leaks or abnormal transaction patterns.
• Actionable Insights: Translate operational data into clear financial summaries and actionable recommendations for the Finance Manager and executive stakeholders.

3. Risk Management Revenue Protection & Audit

• Revenue Safeguarding: Audit processing fees merchant discount rates (MDR) interchange and bank charges to ensure billing accuracy and prevent revenue leakage.
• Exception & Fraud Monitoring: Flag suspicious transactions potential double-credits chargebacks or manual override anomalies for immediate investigation.
• Audit Readiness: Maintain clean audit-compliant records and reconciliation schedules in accordance with regulatory requirements and internal control policies.

4. Cross-Functional Collaboration & Stakeholder Support

• Strategic Partnering: Work directly with the Finance Manager to refine financial controls and reporting requirements.

CORE COMPETENCIES

• Industry Knowledge: Solid understanding of digital payment flows acquiring/issuing networks merchant settlement models and banking services/finance and remittance transactions.
• Technical Proficiency: High proficiency in advanced Excel (VLOOKUPs Pivot Tables macros/formulas) and familiarity with reconciliation software.
• Analytical Mindset: Exceptional attention to detail with the ability to navigate large datasets and solve complex financial discrepancies logically.
• Communication Skills: Strong verbal and written communication skills to articulate findings and present data-driven recommendations clearly.
• High-level capabilities handling enterprise financial platforms such as:
  • NetSuite ERP
  • Xero
  • QuickBooks Online Advanced
• Advanced spreadsheet mechanics such as:
  • Power Query
  • Data cleansing
  • Excel formulas

• Bachelors degree in Finance Accounting Financial Technology or a related field with proven experience in transaction reconciliation settlement operations or core banking procedures.
• Requiring 2 years of verified high-volume operational experience managing high-volume data entries account matching audit logs or general ledger close operations preferably in a banking fintech or corporate financial service vertical.
• Moderate professional proficiency in English