Receptionist

Job Summary:
The Receptionist is responsible for providing professional front-desk support by welcoming visitors answering and directing phone calls managing office communications and performing administrative tasks. The role ensures smooth daily office operations while creating a positive first impression for clients applicants employees and guests.

• Greet and welcome visitors clients and job applicants in a courteous and professional manner.
• Answer screen and direct incoming phone calls to the appropriate departments or personnel.
• Manage the reception area to ensure it is clean organized and presentable at all times.
• Receive sort and distribute incoming mail packages and deliveries.
• Maintain visitor logs and issue visitor passes in accordance with company security procedures.
• Schedule appointments meetings and conference room reservations.
• Provide administrative support including filing data entry document preparation and photocopying.
• Coordinate with facility management security and other departments regarding office-related concerns.
• Assist the Recruitment team during recruitment activities by welcoming candidates.
• Monitor office supplies and place replenishment requests as needed.
• Handle employee inquiries and provide general information about company policies and procedures.
• Ensure confidentiality of company and employee information.
• Perform other administrative and clerical duties as assigned.

• HIgh School Graduate or Bachelors degree in Business Administration Office Administration Hospitality Management or a related field is preferred.
• At least 6 months of experience as a receptionist front desk officer or administrative assistant; experience in a BPO environment is an advantage.
• Excellent verbal and written communication skills in English.
• Strong customer service and interpersonal skills.
• Proficient in Microsoft Office applications (Word Excel Outlook and PowerPoint).
• Good organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Willingness to work flexible schedules including shifts weekends or holidays if required.

• Customer Service Orientation
• Communication Skills
• Professionalism
• Time Management
• Organizational Skills
• Attention to Detail
• Problem-Solving
• Multitasking
• Teamwork
• Confidentiality and Integrity

• Office-based work in a BPO environment.
• May require shifting schedules including night shifts weekends and holidays depending on business requirements.
• Frequent interaction with employees clients vendors and visitors.