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Project Coordinator, Fulfillment


Job Location:

Makati City - Philippines

Monthly Salary: PHP 60000 - 60000
Posted: 27 June 2026 (30+ days ago)
Application Deadline: 24 September 2026
Vacancies: 1 Vacancy

Job Summary

Why Youll Love Softchoice:

At Softchoice our purpose is to unleash the potential of people and technology. Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness where diverse interests experiences and backgrounds are celebrated. We strive to empower and unleash the potential of everyone to ensure that every employee has a path to success. Were in it together to make life better for each other our customers our partners and our communities.

The impact you will have:

Continuously drive Operations department forward towards business results customer experience and departmental efficiencies through a high focus on innovation. Your top of class communication organizing and customer service skills will deepen customer engagement and help Softchoice reach NPS scores never seen before in our industry.

What youll do:
  • Deliver on agreed upon statement of work or contract with high profile customers.
  • Perform project kick-off meetings status updates and final debriefs.
  • Create relationships with our customers so that they want to continue doing business with Softchoice.
  • Create relationships with internal teams partners and vendors to align everyone to the same goal providing the customer with service beyond their expectations.
  • Perform operational tasks including but not limited to order management inventory tracking reporting and analysis.
  • Recognizes project risks and propose resolutions to project teams
  • Ability to recognize areas of improvement and implement. Focus on automation.


Requirements
  • 3 years of related work experience in a project environment
  • Knowledge of major business technologies is a bonus (such as workplace technologies)
  • Excellent business acumen and strong written verbal and presentation skills
  • Not afraid to break ground on new relationships and skillfully overcome challenges with customers and team members
  • Above average Excel skills (v-lookups Macros pivot tables and more)
  • Ability to work occasional evenings and weekends to meet project deadlines
  • PMI & ITIL Certifications are an asset



Required Skills:

At least 12 years of experience with the following: Experience with Windows Operating Systems with an understanding of security permissions for Active Directory Experience using ConnectWise Experience supporting laptop/desktop workstations and troubleshooting problems related to end-user applications Experience troubleshooting Microsoft Office 365 and Office applications Familiarity with SharePoint and Exchange Experience with monitoring solutions such as LogicMonitor and Datto RMM Familiarity with network troubleshooting such as Zscaler and FortiClient Ability to read comprehend and follow instructions either from Team Leader/Director or Service Desk knowledge base Strong customer service skills Attention to detail Other Experience: Experience working with Autotask is a plus ITIL fundamentals are a plus Microsoft certifications are a plus Additional Requirements: Must have fiber optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest operating system Must be willing to work on a shifting schedule Must be amenable to reporting to our Makati and BGC office as needed