Production Agent L1
Cebu - Philippines
Job Summary
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
Roles & Responsibilities
Behavioural - interpersonal and influence management skills Behavioural - Knowledge of Customers Culture. Domain - Domain knowledge / Customer Centricity / Commitment Qualifications
College Graduate / College Undergarduates completed 4 semesters without back subjects and SHS Graduate with or without BPO experience.
Experience in call center will be an advantage.
Healthcare experience will be an added advantage
Decent communication proficiency is required
Mandatory Skills
Provider Inbound
Required Experience:
Unclear Seniority
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.