Product Analyst Policy (AI)

• Support Product Associates Product Managers and Product Leads with analysis documentation discovery delivery coordination and stakeholder follow-up across clearly defined product initiatives.
• Gather organise and synthesise customer stakeholder business operational and product inputs to help teams understand problems opportunities assumptions risks and dependencies.
• Attend customer and user interviews where appropriate taking clear notes and capturing observations quotes pain points open questions and follow-up actions.
• Help identify recurring themes from customer feedback support tickets stakeholder input analytics research sessions and operational insights.
• Assist with translating customer and business requirements into draft Epics User Stories and acceptance criteria with review and guidance from a Product Associate Product Manager or Business Analyst.
• Support solution design by keeping requirements and supporting documentation clear structured and up to date as changes are made.
• Help document solution options user flows process flows business rules assumptions dependencies edge cases open questions and decision history.
• Develop an understanding of the DVF framework and support the Product Associate / Product Manager by gathering inputs and documenting desirability viability and feasibility considerations for review.
• Assist with backlog hygiene by updating tickets documenting acceptance criteria tracking actions clarifying requirements and surfacing blockers or ambiguity early.
• Participate in agile ceremonies and help maintain delivery hygiene through notes action tracking documentation follow-ups and clear communication of progress.
• Support product launches by helping prepare release notes FAQs stakeholder updates enablement material UAT support issue triage and post-release feedback capture.
• Use available data and insights to support product stories recommendations and decisions escalating where analysis is incomplete uncertain or requires specialist input.
• Develop understanding of Lendi Groups products customers business model commercial drivers regulatory environment and operational context.
• Identify and raise known risks blockers incidents dependencies or compliance concerns as they arise and support documentation of mitigation actions.
• Communicate clearly on assigned work progress blockers and questions producing structured notes summaries analysis and documentation for team and stakeholder consumption.
• Build effective relationships with Product Design Engineering Data Business Analysis QA Operations Risk Compliance Commercial and other business stakeholders.
• Manage operations of the policy AI products supporting incidents regular product updates and feedback from users

Qualifications :

• At least 2 years of relevant experience Experience in:
  • Business Analysis
  • Product Analysis
• Early career experience in Product Business Analysis Data Analysis Operations Customer Support Delivery Coordination Product Design Consulting Technology or a related discipline.
• Demonstrated interest in digital products customer experience financial services property lending technology or platform businesses.
• Strong written communication skills with the ability to create clear notes requirements summaries process documentation stakeholder updates and product artefacts.
• High attention to detail and a structured approach to organising information tracking actions and maintaining documentation.
• Curiosity about customer problems user behaviour business outcomes and how technology can improve experiences.
• Ability to work collaboratively with cross-functional teams including Product Design Engineering Data Business Analysis QA and business stakeholders.
• Developing understanding of agile ways of working including discovery backlog refinement sprint planning delivery release and post-release review.
• Comfort working with data dashboards spreadsheets feedback sources or other analytical inputs to support product decisions.
• Ability to manage multiple tasks follow through on commitments and escalate blockers or ambiguity early.
• Willingness to learn seek feedback and build Product craft through hands-on experience coaching and exposure to product delivery.
• Experience with tools such as Jira Confluence Figma analytics platforms spreadsheets or AI tools would be advantageous.
• Experience in home loans financial services property broking lending digital platforms or regulated environments would be advantageous but is not essential.
• Experience in home loan serviceability and credit specific products

Additional Information :

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.

We support our people in a variety of ways but a few of the benefits that our people rave about include:

• A vibrant relaxed yet professional culture.
• We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration with a requirement to work from our Makati office at least twice a month.
• Holistic wellbeing programs offering 24/7 support
• Comprehensive HMO coverage for you and one free dependent along with life insurance starting from Day 1.
• Access to 25 days of leave made up of 20 vacation days and 5 sick days.
• Monthly internet subsidy to help you stay productive at home.
• Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
• Access to all government-mandated benefits including SSS PhilHealth and Pag-IBIG.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNAhelping us attract engage and grow the right talent while building best-in-class products. Together with our principles they guide how we collaborate support one another and make decisions to drive progress with purpose.

Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing purpose-driven company thats transforming the homeownership journey.

Ready to contribute to Lendi Groups next chapter Apply now and be part of something big!
 

#lendigroup #LI-GR2 #LI-hybrid

Remote Work :

No

Employment Type :

Full-time