Post Production Manager | Australian Client | Cebu Hybrid

Setup and Location: Hybrid - Cebu (Will soon shift to WFH once the team are onboarded)

We are looking for a highly organised and people-focused Post Production Manager who can manage and support an offshore production team across photo editing video editing and floor plan output. This role is ideal for someone who understands creative production workflows can manage daily check-ins assign projects monitor deadlines and keep a team aligned accountable and delivering high-quality work on time.

The right person will not just be a people manager. We are looking for someone who understands the pressure of production deadlines the importance of quality in real estate marketing and the need for clear communication between offshore teams and Australian stakeholders. You will work closely with the Operations Manager to ensure photo editors video editors and floor plan artists are supported productive and consistently meeting client expectations.

• Review daily post-production video and floor plan workloads to ensure all jobs are on track for delivery within SLA.
  
• Monitor job queues production capacity staffing levels and workflow movement across the team.
  
• Identify and resolve urgent capacity workload or production issues that may affect delivery timelines.
  
• Lead the day-to-day operational activities of the Philippines post-production team.
  
• Ensure imagery video and floor plan outputs are delivered accurately efficiently and in line with company quality standards.
  
• Maintain full operational visibility across post-production video and floor plan teams through regular check-ins and team meetings.
  
• Work closely with the Operations Manager to ensure local operations are aligned with the companys broader strategic direction.
  
• Provide daily weekly and monthly reporting to the Operations Manager including updates performance insights risks and recommendations.
  
• Monitor team attendance staffing levels adherence to policies and overall team performance.
  
• Address staffing workflow quality or production bottlenecks promptly and escalate issues when needed.
  
• Ensure the team consistently meets SLA productivity quality and service expectations.
  
• Support HR and compliance requirements by upholding local office policies internal procedures and workplace regulations.
  
• Conduct regular performance reviews and help maintain accountability across all teams.
  
• Support monthly and yearly evaluations for team members and management staff.
  
• Ensure performance monitoring is fair transparent data-driven and clearly communicated.
  
• Oversee the monthly bonus program to ensure fairness consistency and transparency.
  
• Address and resolve customer experience or internal escalations related to quality production or workflow concerns.
  
• Support team members directly when resolving quality issues or production challenges.
  
• Facilitate daily weekly and monthly meetings to ensure alignment visibility communication and accountability.
  
• Conduct regular team temperature checks to monitor morale engagement workload pressure and overall team health.
  
• Mentor management staff and support leadership development within the team.
  
• Oversee training programs and development initiatives for the wider creative team.
  
• Support recruitment activities and help fill open roles based on current and future operational needs.
  
• Plan future capacity in line with upcoming business requirements workload trends and team capability.
  
• Review efficiency opportunities across tools workflows team structure training and production processes.
  
• Research and present opportunities involving AI data technology or new systems to improve operational efficiency.
  
• Work with the Operations Manager to implement test and refine process improvements.
  
• Facilitate reward and recognition initiatives to celebrate team members who demonstrate strong performance values and role-model behaviours.
  
• End each day by reviewing outstanding jobs production risks and next-day capacity requirements with coordinators.
  
• Support a positive accountable and collaborative team culture focused on quality service innovation and continuous improvement.
  

What You Bring

Were looking for someone who:

• Has at least 5 years of experience in operations management post-production management creative production leadership team management or a similar role.
  
• Has experience leading creative production design imaging video floor plan or property marketing teams.
  
• Can confidently manage daily workloads job queues SLAs production targets and team capacity.
  
• Has strong people management experience including performance reviews mentoring coaching attendance monitoring and team engagement.
  
• Understands how to manage productivity quality efficiency and service-level expectations in a fast-paced production environment.
  
• Can use data and reporting to identify performance gaps workflow issues risks and operational improvement opportunities.
  
• Has strong communication skills and can clearly share updates expectations feedback and performance insights with team members and senior stakeholders.
  
• Can handle HR-related responsibilities professionally including policy compliance escalations team conduct and staff accountability.
  
• Has strong organisational skills and can manage multiple priorities teams meetings reports and operational issues at the same time.
  
• Can remain calm structured and solutions-focused under pressure.
  
• Has strong problem-solving skills and can resolve workflow or staffing bottlenecks quickly and appropriately.
  
• Is comfortable working closely with senior operations leadership and translating business goals into team-level actions.
  
• Can lead regular team meetings performance discussions coaching conversations and operational reviews.
  
• Has experience supporting recruitment workforce planning training and capacity forecasting.
  
• Can identify and recommend process improvements across workflows systems tools training and production practices.
  
• Has an interest in innovation AI data and technology as tools for improving operational efficiency.
  
• Can role model company values agreed behaviours professionalism accountability and strong leadership standards.
  
• Is proactive in recognising good performance and addressing areas for improvement with fairness and clarity.
  
• Can build trust across teams while maintaining high standards for output compliance and delivery.
  

Why Youll Love Working Here

• HMO Dental and Life Insurance for you and one free dependent from day one with the option to enroll additional dependents.
  
• Paid Leaves: Birthday Vacation Medical and Maternity with up to 6 Vacation Leaves convertible to cash on your anniversary.
  
• Employee Engagement Activities: Year-End Party Family Day Team Building and more.
  

Lets Talk

If youre a hands-on operations leader who enjoys building strong teams improving production workflows and keeping quality and delivery standards high this could be a great next step. Click apply. Wed love to meet you.