Platform Engineer

We are looking to hire a Platform Engineer (Level 6)to supportDevOps and AKS Operationsfor theJapan marketas part of theETS Reliability Engineeringteam. The role will be based in thePhilippinesand will focus on ensuring platform reliability operational excellence and automation for cloudnative workloads running on Azure Kubernetes Service (AKS).

This position plays a key role in supporting businesscritical services enabling smooth deployments and maintaining operational stability across nonproduction and production environments.

Position Responsibilities:

• ProvideDaytoDay DevOps and AKS operational supportfor the Japan market platforms.
• Manage and supportAzure Kubernetes Service (AKS)clusters across Non-Prod and PROD environments.
• Supportapplication onboarding deployment scaling and troubleshootingon Kubernetes.
• Maintain and operateCI/CD pipelines(Azure DevOps GitHub Actions Jenkins etc.).
• Performincident response root cause analysis (RCA) and postincident followups.
• Supportplatform upgrades and changes including config server upgrades certificate renewals and security changes.
• Collaborate with application teams to ensure adherence toplatform standards best practices and reliability requirements.
• Implement and enhanceautomation monitoring alerting and selfservice capabilities.
• Work closely with Global Platform Security and Compliance teams to ensure governance and control adherence.
• Participate inoncall rotationsand operational handovers as required.

Required Qualifications:

• Strong experience withDevOps practicesandcloudnative platforms.
• Handson expertise withLinux/Unix OSandAzure Kubernetes Service (AKS).
• Solid understanding ofKubernetes concepts(Pods Deployments Services Ingress ConfigMaps Secrets).
• Experience withCI/CD pipelinesand infrastructure automation.
• Strong troubleshooting skills acrosscontainerized applications networking and platform layers.
• Familiarity withmonitoring and observability tools(e.g. New Relic Azure Monitor Prometheus).
• Experience working withLinuxbased environments.
• Good understanding ofsecurity concepts including RBAC managed identities certificate management and workload identity.
• Strong communication skills with the ability to collaborate across distributed teams.

Preferred Qualifications:

• Experience supportingmultiregion or marketspecific platforms.
• Exposure toAzure native servicessuch as Key Vault Service Bus Storage Accounts.
• Experience inReliability Engineering / SREaligned environments.
• Prior experience supportingJapanese market workloadsis a plus.
• Knowledge ofPython and application ecosystemsis advantageous.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .