Platform and Community Growth Strategist

Platform and Community Growth Strategist

• Location: Remote anywhere in the APAC region SEA is prioritized
• Work arrangement: Full-time
• Compensation: attractive monthly salary with full statutory mandatory benefits in accordance to applicants country.

About the client:

We are hiring for our client the big player and leader in the artificial intelligence (annotation) sector. You will be informed about the client once you get shortlisted.

The client is a global leader in providing high-quality training data and data-platform solutions that power enterprise AI from text/audio labeling to large-scale image/video annotation and LLM customisation.

Key Responsibilities:

• Manage the end-to-end contributor lifecycle including onboarding engagement retention and
  long-term participation.
• Improve contributor experience by gathering user feedback and partnering with Product
• Engineering Recruitment and Project teams.
• Develop contributor segmentation rating and incentive programs.
• Create SOPs onboarding materials and training programs.
• Monitor operational metrics and recommend improvements.

Requirements:

• 5 years in crowd/platform/community/marketplace operations.
• Experience managing contributor freelancer gig economy or marketplace ecosystems.
• Cross-functional collaboration with Product Engineering Operations and Analytics.
• Strong analytical and problem-solving skills.
• AI data services or crowdsourcing experience preferred

Expected Deliverables:

• Increase contributor activation engagement and retention.
• Improve contributor matching through tagging and segmentation.
• Drive platform improvements from operational feedback.
• Establish SOPs onboarding and training materials.
• Deliver dashboards and operational insights.