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Phone Customer service
Job Location:
Job Location:
National Capital Region - Philippines
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
22 August 2026 (12 days ago)
Posted:
Application Deadline:
23 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Phone Customer Service Representative
We are looking for a reliable and customer-focused Phone Customer Service Representative to assist parents with transportation inquiries regarding their childrens school bus schedules.
Key Responsibilities
- Answer incoming calls from parents regarding bus tracking pickup/drop-off times and estimated arrival times (ETA).
- Use the companys tracking system to provide accurate and timely transportation updates.
- Communicate clearly and professionally with parents.
- Assist with customer concerns and escalate issues when necessary.
- Maintain accuracy and professionalism while handling multiple calls.
Requirements
- Strong communication and customer service skills.
- Comfortable handling phone calls and assisting parents.
- Willing to learn and be trained on the companys tracking system.
- Reliable attentive and detail-oriented.
- Previous customer service or phone support experience is an advantage.
- Open to both male and female applicants Quality Over Price.
Work Schedule
- MondayThursday: 7:00 AM10:00 AM & 3:00 PM5:00 PM EST
- Friday: 11:00 AM1:00 PM EST
- Sunday: 1:00 PM4:00 PM EST
