Pharmacy Technician Pharmacotherapy Support

Pharmacotherapy Pharmacy Technician

Location: Hybrid role - Onsite at Providence Santa Rosa Memorial Hospital in Santa Rosa CA

Compensation:An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will depend on experience seniority geographic location and other factors permitted by law.

Sign-On Bonus: $5000.00

Job Purpose:

The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication followup and care coordination activities. This role focuses on enhancing patient access to clinical services supporting medication management processes and ensuring that patients receive timely monitoring and appropriate followup throughout their therapy. The Technician contributes to safe efficient and patientcentered clinical operations within a nondispensing environment.

Job Duties:

• Conduct routine patient checkins tomonitortherapy experienceidentifyconcerns and support adherence to treatment plans.
• Assist with initial outreach to confirm therapy start and assess early treatment experience.
• Coordinate patient appointments followup visits and clinical monitoring schedules.
• Support pharmacists by completing delegated tasks such as gathering patient information preparing charts or notes and managing task queues.
• Track and follow up on required labs or monitoring parameters ensuring completion and communicating status to the care team.
• Prepare and route prescriptionrelated requests or medication renewals to the pharmacist for review.
• Maintain clear and timely documentation in all required systems to support continuity of care.
• Facilitate workflow efficiency by organizing patient lists call queues and clinical followup tasks.
• Maintain confidentiality and adhere to clinic standards policies and professional expectations.
• Participate in relevant training team meetings and process improvement initiatives.
• Perform other duties as assigned.

Skills: strong interpersonal communication skills strong phone skills highly proficient inEpic andMicrosoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skillsa must.

Traits: Organized high-integrity attention to detail dependable quality focus empathetic good listener/communicator.

Other: energetic highly motivated team player with strong personal and communication skills; discretion and confidentiality essential as position deals withhighly sensitiveandprivate data.

Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required: 1 years Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians nurses and other healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required

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Solid computer skills are required including proficiency in Microsoft Office tools (Outlook Teams Word Excel and PowerPoint) for communication documentation and data management as well as navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.