People Operations Coordinator
Makati City - Philippines
Job Summary
At Author Health were revolutionizing how mental health care is delivered and we want you to be part of it! Our mission is to bring compassionate high-quality care to people with serious mental illness substance use disorders and dementia including older adults.
We dont just treat symptoms. We treat people fully holistically and with heart! Through our virtual first innovative care model we deliver community-based wrap-around outpatient mental health care inclusive of psychiatric psychotherapeutic and care management services. We partner with primary care providers hospitals families and caregivers to keep patients out of the hospital and empower them to live healthier more connected lives.
At Author inclusivity isnt a checkbox. Its how we build trust and drive better outcomes! We honor the unique cultures identities and stories that shape every patients experience and were creating a workplace where team members can show up as their full selves too.
If youre driven by purpose ready to shake up the status quo and eager to make a real impact on peoples lives wed love to meet you. Lets build the future of mental health care together!
Position Overview:
This role supports the employee lifecycle through onboarding and offboarding HR systems administration employee records management regulatory compliance and recruitment support. This role also serves as a key resource for employees and managers supports HR operations and reporting and contributes to employee engagement recognition and culture initiatives while ensuring accuracy confidentiality and compliance across all functions.
Role Classification: Non-technical
Roles and Responsibilities:
- Manage the full employee lifecycle from onboarding to offboarding employee status changes and personnel record administration.
- Support recruitment operations by monitoring pre-employment requirements and ensuring completion of background checks reference checks and technology assessments prior to start dates.
- Coordinate employee equipment provisioning account setup access modifications and offboarding equipment retrieval processes.
- Maintain the accuracy and confidentiality of employee and candidate records including employment documentation background checks reference checks policy attestations and regulatory filings.
- Management of employee data across HR systems (HRIS performance recognition payroll) conduct audits resolve discrepancies and generate reports to ensure data accuracy and integrity.
- Support HR compliance initiatives including I-9 E-Verify HIPAA state new hire reporting training compliance audit preparation and adherence to federal state and multi-state employment laws while identifying and escalating potential compliance risks.
- Maintain HR policies employee handbook documentation and policy acknowledgment processes ensuring records remain current and compliant.
- Support People Operations initiatives by assisting with HR technology implementations open enrollment W-2 distribution process improvements as well as employee engagement programs recognition initiatives company events and culture-building activities that enhance employee satisfaction morale and retention.
- Collaborate cross-functionally with People Operations Talent Acquisition IT managers and business stakeholders to improve employee experience and operational effectiveness.
- Bachelors degree in Human Resources Business Administration or a related field.
- 2 years of experience in U.S. Human Resources People Operations or onboarding specialization
- Experience with HRIS systems and basic proficiency with Google Suite
- Prior experience using ADP TotalSource U.S. payroll systems and AI platforms is an advantage
- Must be willing to work in Makati
- Amenable to work Monday to Friday on U.S. business hours
- Willing to work full-time onsite.
- Excellent communication (verbal written and presentation) and interpersonal skills are essential.
- Has strong organizational analytical and problem-solving skills while managing multiple priorities in a fast-paced evolving organization.
All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status or any other characteristic protected by law.
Genfinity as an Equal Opportunity Employer believes in each persons potential and well help you achieve yours.
All information will be kept confidential according to EEO guidelines.
Privacy Notice & Consent
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This information will be collected and processed solely for recruitment purposes including evaluating your qualifications assessing your skills verifying your background and contacting you about your application. As part of the recruitment process identity verification may be conducted at a later stage i.e. post-offer stage which may require the collection and review of valid identification documents. Your personal data will be processed in accordance with the Data Privacy Act of 2012.
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By submitting this form I acknowledge that I have read and understood the above Privacy Notice and hereby give my free informed and voluntary consent to the collection and processing of my personal information by Genfinity Philippines Inc. for recruitment purposes.
Required Experience:
Senior IC