People ConsultingDayforce PayrollSenior 1 1

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

EY Global Delivery Services (GDS) People Consulting (PC) - Work Force Management (WFM) Manager Dayforce
At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.

Managing global workforce in todays fast-changing and highly disrupted environment is becoming increasingly complex. As member of our GDS PC practice youll be part of a team that supports clients in aligning their HR function with the Organizational plans while keeping employee experience as one of the core considerations. When you join us you will gain cross functional multi-industry and a truly global work experience to take your career in the right direction.
About Global Delivery Services
Global Delivery Services refers to EYs worldwide network of service delivery centres. The GDS team plays an important role in EYs strategy by ensuring effective support to EYs growth agenda.
Our journey started in 2002 with approximately 200 people. Today we stand at 80000 professionals in ten locations around the world. We operate in Argentina China Hungary India Philippines Poland Sri Lanka Mexico Spain and the United Kingdom.
Client service is focused on providing Consulting Assurance Tax Strategy & Transactions and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless high-quality value-added support helping deliver exceptional client service.
Enablement Services provides cost-effective high-skilled and innovative services to support EYs global and local enablement teams. Markets BMC AWS Finance and Accounting Risk Management Procurement People Shared Services IT Service Delivery and IT Global Infrastructure services are among the services offered by Enablement Services.
Our innovation specialists serve the GDS Client Service and Enablement Services teams along with Service Lines Core Business Services and Sectors. The team brings the desired environment technologies and skilled teams together for facilitation rapid prototyping and innovative thinking. The competencies offered include analytics digital user experience mobile technology infrastructure Microsoft technologies and open innovation.
The Opportunity
We are looking for Managers with expertise in Dayforce to join the GDS PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in the growth of the GDS PC team.
Your Key Responsibilities
Responsible for decision-making optimizing processes resource management and overseeing team management as needed for task execution
Accountable for allocating personnel supervising team members assigning tasks ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals
Manage and grow payroll consulting and Workforce management services capability within the business develop strong relations with global practices. Achieve metrics on productivity utilization head count growth and penetration
Contribute to the firms growth and development in a variety of ways including successfully delivering on project engagements leading and facilitating client working sessions provide expertise and leadership in knowledge area support sales and business development pursuits and assist in framing and positioning extension and project expansion work at existing clients
Focus on delivering client expectations while also identifying areas of opportunities for the client and engagement teams to further expand the relationship
Serve different roles as per project scope and requirements such as Engagement Manager Application Architect Process & Best Practice Consultant and Application Consultant
When performing role of Application Consultant the Workforce Management Manager will be responsible for:
o Participating in full life cycle activities
o Ensure the product is designed to meet the business requirement
Serve as Functional or Technical lead depending on project size and skill set
Collaborate with Process Specialist during discovery workshops
Advise project delivery team during Build and Test activities
When performing the role of Process / Best Practice Consultant the Workforce Management Manager will be responsible for facilitating the end-state visioning sessions working under the guidance of the Application Specialist
Ensure quality of delivery and all aspects of operational management
Manage engagement risk project economics manage escalations and ensure effective planning and budgeting
Develop thought leadership collateral tools techniques methodologies to build and enhance payroll offering within the practice
Perform role of counsellor and coach define and set goals conduct performance reviews and ensure ongoing learning and development of the team
Skills and attributes for success
High integrity and commitment to work in a new and challenging environment
Ability to manage ambiguity and be proactive
Strong communication and presentation skills
Cross cultural awareness and sensitivity
High energy levels agility and adaptability
Open to travel nationally and internationally for client projects that are approved as per EY and country specific travel advisory guidelines
To qualify for the role you must have
12 - 16 years of experience
Minimum 8 10 years of experience in Dayforce Workforce management (Time management attendance scheduling etc.) and Payroll consulting
Experience of working in a consulting environment on global client projects in areas of time & attendance work force management transformation and shared services advisory
Experience in team management; providing advice and guidance on client projects related with Workforce management processes and systems
Ideally youll also have
Demonstrated technical proficiencies in Dayforce Work Force Management; take a practical/business driven approach to solving complex global payroll client challenges
Led Dayforce implementation project work streams from planning through to implementation managing project resources and budgets effectively
Designed payroll delivery options (consolidation of multiple payrolls vendor advisory shared service centre development use of technology to generate efficiencies) and payroll transition management
Supported other regions in client pursuit activities in the payroll and WFM space by developing proposals and presentations
Ability to review current processes to identify key metrics to evaluate operational performance compared to internal performance objectives and Payroll industry leading practices benchmarks
Facilitate and support the client in movement of the payroll delivery to a 3rd party outsource provider - developing a strong governance model to drive the vendor performance and delivery of services
Project management experience
Experience of working with a Big 4 consulting firm
What we look for
Professionals who are independent self-motivated proactive results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities the candidate is expected to be involved in strategic planning to grow the team.
Technical experts with commercial acumen relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
Professionals who are willing to work in an environment of continual professional development drive to take on new responsibilities and projects and work experiences with clients across geographies
What we offer you
At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn.
Are you ready to shape your future with confidence Apply today.
To help create an equitable and inclusive experience during the recruitment process please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment we persistently endeavour to embody our values fulfil our purpose and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
Professional Development: From entry-level employees to senior leaders we believe in continuous learning. We offer opportunities to build new skills take on leadership roles and connect and grow through mentorship.
People and Culture: In our dynamic workplace diversity equity and inclusiveness are ingrained in our culture. Were united by a commitment to create an environment where every individuals differences are valued practices are equitable fostering a sense of belonging. Our shared values include integrity respect teaming inclusiveness energy enthusiasm courage to lead and building relationships based on doing the right thing.
Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits encompassing exclusive health and wellness packages enticing rewards and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.
Successful candidates advance to a competency-based interview. If mutual interest persists a job offer awaits.
We are an equal opportunity employer and are committed to Diversity Equity & Inclusion
EYBuilding a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fuelled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.