People and Culture Lead

Take the Next Step in Your Career with BMG Outsourcing!

Join BMG Outsourcing in a strategic HR role where youll support employee relations labor management performance management people development HR governance workforce planning and business partnering while providing fact-based HR advice to leadership and business stakeholders.

Location: Clark Pampanga
Work Setup: Onsite
Schedule: MondayFriday 7:00 AM 4:00 PM
Employment: Full-Time
Salary: PHP

What Youll Do:

• Manage employee relations and labor cases including grievances disciplinary cases investigations NTEs hearings corrective actions conflict resolution employee relations escalations and termination recommendations ensuring due process proper documentation and consistent application of disciplinary decisions.
• Partner with the CAA clients leadership and business stakeholders on people-related matters by reviewing client-requested employee actions translating client concerns into appropriate HR actions participating in client governance meetings and providing fact-based recommendations based on policy documentation and risk.
• Lead performance management processes including PIPs Midpoint Check-ins and Annual Performance Reviews; establish performance standards coach managers on objective documentation review performance cases and ensure measurable and clearly communicated expectations.
• Drive employee engagement retention and people development initiatives including engagement programs leadership development employee recognition engagement surveys and action plans and training needs analysis in coordination with the Engagement team/committee.
• Oversee HR operations governance and strategic people planning including HR policies and procedures personnel documentation workforce reporting compensation coordination HR metrics and dashboards audit readiness confidentiality data privacy workforce planning headcount forecasting attrition analysis recruitment partnership organizational development and management reporting.

What Were Looking For:

• Bachelors degree in HR Psychology Business or a related field.
• 57 years of progressive HR experience with hands-on Employee Relations Labor Management and Performance Management experience including NTEs investigations hearings PIPs and performance reviews.
• Strong knowledge of Philippine Labor Law and DOLE regulations with knowledge of HR operations governance policies compliance reporting and data privacy.
• Strong stakeholder management and cross-cultural communication skills with the ability to provide data-driven HR recommendations.
• Experience supporting workforce planning attrition analysis organizational development and HR reporting and metrics.
• Strong advisory and risk management capabilities including the confidence to guide and challenge business leaders when required.
• Preferred / Advantage: BPO or outsourcing environment experience; experience supporting Australian or international clients; experience with HRIS; relevant HR certifications.
• Technical Skills & Software: HRIS Philippine Labor Law and DOLE regulations Employee Relations / Labor Management Performance Management HR reporting and metrics data privacy and HR governance.

Why BMG

• Enjoy benefits designed to support your work well-being and growth:
• Company-provided laptop second monitor
• Free HMO
• Company Shuttle
• Free meals & Snacks
• Welcome Gift Day 1 Coffee
• Generous vacation days holidays and sick leave
• Monthly team gratitude celebrations year-end party and summer outing
• DOLE-mandated leaves including maternity paternity solo parent and Magna Carta leave

About BMG

Build your career with BMG Outsourcing an Australian-owned outsourcing company with offices in Clark and Sydney. We partner with international businesses to deliver high-quality outsourcing solutions while providing professionals with opportunities to work in a global environment develop their expertise and grow their careers.

Ready to Join

Ready to take the next step in your career Apply now and grow with BMG Outsourcing!