Patient Care Representative
Posted:
26 August 2026 (8 days ago)
Application Deadline:
23 November 2026
Vacancies:
1 Vacancy
Job Summary
Handle patient and customer inquiries via phone calls with professionalism and empathy
Conduct outbound calls to follow up with patients as needed
Support additional customer service channels (e.g. chat and email) as they are introduced
Perform administrative tasks particularly during low call volumes
Requirements
At least 1 year of experience in a customer support role preferably in a healthcare or medical campaign
Strong English communication skills (B2 proficiency or higher)
Experience using Electronic Medical Records (EMR) systems
Required Skills:
At least 1 year of experience in a customer support role preferably in a healthcare or medical campaign Strong English communication skills (B2 proficiency or higher) Experience using Electronic Medical Records (EMR) systems
Required Education:
at least college level