Outbound Verification Specialist
Job Location:
Manila - Philippines
Monthly Salary:
Posted on:
Vacancies:
Job Summary
About the Role
Were looking for a focused professional communicator to join our growing Verification this role youll make structured outbound calls to landlords property managers and employers across the US to verify applicant information as part of the multifamily housing screening process. Every call you make directly supports fair accurate and timely decisions for our clients and the people they serve.
This is not a sales collections or appointment-setting role. Youll follow a clear verification framework document what you learn accurately and move efficiently through a daily call queue making this an excellent fit for someone who is disciplined detail-obsessed and comfortable on the phone with US-based contacts.
What Youll Do
Conduct structured outbound verification calls to landlords property managers and employers in the US
Verify current and former lease arrangements on behalf of multifamily housing clients
Verify current and former employment information for applicant screening purposes
Gather supplemental information from clients and applicants as needed to complete verification records
Accurately document all call outcomes responses and follow-up items
Meet daily productivity and quality metrics consistently
Participate in ongoing regulatory compliance and process training
Perform additional duties as assigned in support of the broader Screening team
What Were Looking For
Excellent spoken English with a clear neutral and professional phone presence this is a phone-heavy role with US-based contacts daily
Strong typing speed (40 WPM) with accurate spelling and documentation habits
Exceptional attention to detail verification work requires precision; errors have real consequences
Ability to work through a structured daily call queue independently with minimal supervision
Demonstrated discretion when handling sensitive personal and employment information
Comfortable multitasking across different verification workflows and queues simultaneously
Prior experience in BPO background screening tenant screening HR verification or a similar research/outbound calling role is a strong advantage
This position does not involve sales calls collections or appointment setting.
About Us
From the day we opened our doors MRI Software has built flexible game-changing real estate software that powers thriving communities and helps make the world a better place to live work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that quite frankly cant be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; its a connected community of people who truly feel they belong. Whether were investing in employee resource groups or providing tailored resources for each person to reach their full potential were passionate about creating a work environment that makes you excited to show up every single day.
At MRI one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate thats our goal every day. Because thats what industry leaders do. Whether youre joining as a new Pride member or rejoining us after a short time away your talent is vital to us our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates so please dont hesitate to apply. Wed love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds including ethnicity religion sexual orientation gender identity disability age military veteran status and more.
We believe that Belonging is a direct result of Diversity Equity and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Required Experience:
IC
About Company
MRI Software offers innovative, open and connected technology for real estate owners, operators & occupiers. Transforming the way communities live, work & play.
