Outbound Sales | Cold Caller (Staffing Agency)

This is a remote position.

OVERVIEW:

The Client is an Australian-based outsourcing and remote staffing company that helps small business owners build dedicated offshore teams in the Philippines. ROVR Outsourcing partners with industries including bookkeeping trades recruitment and professional services with a strong focus on providing high-quality staffing solutions while maintaining a hands-on relationship-driven approach.

This role is responsible for generating new business opportunities through high-volume outbound cold calling to Australian small business owners. The position focuses on starting genuine conversations qualifying prospects and booking discovery meetings for the Founder. The role is highly performance-driven and best suited for someone who thrives in outbound sales handles rejection well and can build rapport naturally without sounding scripted or overly corporate.

JOB DESCRIPTION / RESPONSIBILITIES:

Outbound Sales & Lead Generation
Make 60 outbound cold calls per day to Australian SMB owners
Engage decision-makers in industries such as bookkeeping trades recruitment and professional services
Build rapport quickly and create genuine conversations with prospects
Book 58 qualified discovery meetings per week for the Founder
Handle objections professionally and confidently during cold calls
Follow the companys outbound sales playbook and communication style

CRM & Administrative Tasks
Log all calls outcomes and notes into GoHighLevel (GHL) CRM daily
Send same-day follow-up emails after all meaningful conversations
Complete detailed handoff notes for every booked meeting
Submit weekly activity reports every Friday
Maintain accurate and organized CRM records with no exceptions

Training & Continuous Improvement
Participate in regular coaching sessions and call reviews
Complete sales training and coaching activities provided by the business
Apply feedback and continuously improve objection handling and call performance
Contribute to improving processes and sales conversations where appropriate

APPLICATIONS & PLATFORMS:
GoHighLevel (GHL) CRM or similar CRM platforms
Google Workspace / Microsoft Office
VOIP / Dialer Systems
Email Communication Platforms

BASIC QUALIFICATIONS:
Proven outbound cold calling experience with high daily call volume
Excellent spoken English with a neutral and professional communication style
Comfortable speaking directly with business owners and decision-makers
Strong objection handling and relationship-building skills
Resilient and able to handle rejection consistently while maintaining energy and professionalism
Strong discipline with CRM logging and administrative follow-through
Highly coachable and willing to follow structured sales systems and playbooks
Self-motivated competitive and results-driven
Ability to work independently and manage daily activity targets effectively
Experience calling Australian US or UK markets is highly preferred
Experience in outsourcing offshoring BPO or appointment setting is an advantage
Candidates with heavily scripted or overly corporate sales styles may not be suitable for this role

PERFORMANCE MEASUREMENT / KPIs:
60 outbound calls completed daily
810 quality conversations with decision-makers per day
58 qualified meetings booked weekly
Accurate and fully updated CRM records daily
Consistent weekly activity reporting
Improvement in objection handling and conversion performance over time
Contribution to new client seat placements through booked meetings

TYPE OF POSITION PHYSICAL REQUIREMENTS & EXPECTED HOURS OF WORK:
Full-Time Position
Permanent Work From Home Setup
Must be available during Australian business hours
Laptop / Desktop with reliable performance for CRM and calling systems
Noise-free work environment required
Stable high-speed internet connection required
Headset with clear audio quality required