Order Processing Specialist – NetSuite

Keep orders moving customers happy and two international warehouses running smoothly.

Were looking for a detail-driven Order Processing Specialist to manage retail customer orders across our US and Australian operations. Youll work in NetSuite to process orders accurately coordinate with warehouses and make sure products get where they need to goon time.

Location: Philippines - Fully Remote

Your Mission: Day to Day Responsibilities

• Process and manage customer orders in NetSuite.

• Coordinate orders for warehouse operations in California and Sydney.

• Manage orders for major US and Australian retail customers.

• Review order details quantities pricing shipping information and delivery requirements.

• Monitor orders from entry through fulfillment and shipment.

• Coordinate with warehouse sales inventory and operations teams.

• Troubleshoot order discrepancies delays and fulfillment issues.

• Maintain accurate customer and order records.

• Help ensure retailer-specific requirements and deadlines are met.

Your Toolbox: Skills to be Successful

• Hands-on experience with NetSuite ideally including sales order processing.

• Previous experience in order management customer operations logistics or sales administration.

• Experience supporting retail wholesale or e-commerce customers.

• Strong attention to detailyou catch mistakes before they become expensive problems.

• Comfortable managing a high volume of orders and competing deadlines.

• Strong Excel or spreadsheet skills.

• Clear written and verbal communication.

• Experience working with major retailers or multiple international markets is a strong plus.
  

Why Adaptive Teams
At Adaptive Teams we dont just fill positions we create pathways to success. Whether youre a seasoned pro or just starting out were here to help you grow innovate and make an impact. If youre looking for exciting opportunities and a team thats as passionate as you are this is the place to be.

What to Expect from Our Application Process
Once you apply youll receive an email guiding you through the next steps including an assessment tailored to the role.

After that well ask you a few brief questions about your experiences and work stylethis is your opportunity to showcase what makes you unique and how you approach challenges. Be sure to check your inbox (and your spam folder just in case) for further instructions.

We understand your time is valuable so we strive to keep the assessments under 45 minutes whenever possible though some roles may require a slightly longer time investment.

Once selected youll have the chance to schedule an interview with our team. We aim to make the process as smooth and transparent as possible so youll always know where you stand.