Order Entry Clerk

The Order Entry Clerk is responsible for accurately processing customer orders maintaining data integrity within the ERP system and ensuring timely coordination between sales operations and logistics teams. This role plays a critical part in supporting business operations by ensuring all incoming orders are captured validated and processed efficiently.

• Schedule: Monday to Friday 7 AM 4 PM (PH Time)
• Work Set up: Onsite
• Salary range: PHP 35000 - 45000

In this role you will:

Order Processing & Data Entry

• Monitor shared inboxes and order management platforms for incoming customer orders
• Accurately input and update orders in the companys ERP or order management system
• Validate order details including pricing quantities delivery terms and customer information
• Ensure all order entries comply with internal policies and client requirements

Inbox & Workflow Management

• Manage and prioritize incoming emails related to order placements amendments and inquiries
• Respond to client requests or coordinate with internal teams for resolution
• Track order status and ensure timely updates are communicated

Coordination & Communication

• Liaise with sales logistics and finance teams to resolve discrepancies or issues
• Escalate urgent or complex concerns to the appropriate stakeholders
• Maintain clear and professional communication with internal and external partners

Data Accuracy & Reporting

• Maintain accurate and up-to-date records of all transactions
• Perform regular data checks to ensure consistency and completeness
• Assist in generating reports related to order status volumes or discrepancies

Were Looking for Someone Who has:

• At least 23 years of experience in order entry data entry or administrative support roles
• Experience working with ERP systems (e.g. SAP Oracle NetSuite or similar platforms)
• Proven ability to handle high-volume tasks and meet deadlines

Technical Skills:

• Proficiency in Microsoft Office (Excel Outlook Word)
• Familiarity with CRM and order management systems is an advantage
• Stable internet connection and a suitable remote work setup

Non-Negotiables:

• Strong attention to detail with a high level of accuracy
• Excellent written and verbal English communication skills

Why Youll Love Working with Us:

• Company-provided laptop second monitor
• Free HMO
• Monthly Team Gratitude Celebrations Year-end Party & Summer Outing.
• Welcome gift on Day 1
• Coffee session on Day 1 (for hybrid and onsite employees)
• Company Shuttle Service
• Free Meals and Snacks
• Generous vacation days holidays and sick leave to help you recharge.
• DOLE Mandated Leave (Paternity Leave Maternity Leave 7 days SOLO Parent Leave Magna Carta Leave etc.)