Operations AssistantAnalyst 2 & 3
Manila - Philippines
Job Summary
Job Title: Operations Assistant / Analyst
Sourcing Location: Philippines
Working Hours: 8am-5pm PST or EST
Type: Full-Time Remote
Compensation: Market related
About the Role
We are seeking a highly detail-oriented and self-sufficient Operations Assistant / Analyst to support a fast-paced dynamic business environment. The ideal candidate is an analytical thinker who thrives in managing both routine operations and high-priority ad hoc tasks with minimal oversight. Youll play a key internal role in drafting communications managing data in Excel and ensuring operational efficiency.
Key Responsibilities:
- Draft and refine written communications for internal and client-facing purposes
- Manage and analyze data using Excel including complex spreadsheets and formulas
- Operate within a custom software GUI and collaborate via Slack
- Handle detailed repetitive tasks with care and consistency
- Execute urgent last-minute assignments with quick turnaround when required
- Proactively take ownership of projects and daily responsibilities
- Maintain accurate records and documentation
- Communicate clearly and professionally with team members and stakeholders
Key Requirements:
- Exceptional written English and communication skills
- Strong computer literacy; confident navigating a variety of platforms and tools
- Advanced Excel proficiency (formulas formatting data handling)
- Demonstrated ability to work independently and think critically
- Proven track record of reliability and attention to detail
- Comfortable working in an unstructured environment that demands initiative
- Flexible to U.S. business hours (Eastern or Pacific Time)
Preferred Qualifications:
- Experience in healthcare medical or similarly regulated industries
- Familiarity with remote tools such as Slack and GUI-based software systems
Why Join
This is a unique opportunity to work directly with a business leader who values autonomy quality and thoughtful execution. Youll be given the trust and space to excel while contributing meaningfully to a lean agile team.
Required Experience:
IC
About Company
Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.