Online Sales Representative
Cebu City - Philippines
Job Summary
Our client is a fast-growing e-commerce company specializing in interior flooring products with a focus on engineered hardwood and specialty flooring categories. The company has grown in sales and operates with a small entrepreneurial close-knit team that values initiative resourcefulness and strategic thinking.
Job Responsibilities:
- Follow up on and convert warm inbound leads.
- Provide extensive quoting for flooring orders including calculating area (square feet inches yards) for customer spaces.
- Upsell and cross-sell products to online customers throughout the sales process.
- Handle both large high-value orders and smaller transactional orders as they come in.
- Deliver strong responsive customer service including with difficult or frustrated customers.
- Collaborate with a small digitally-connected team to support overall sales goals.
Qualifications:
- Sales experience required; background in construction or flooring is a plus but not necessary.
- Comfortable with basic math including calculating area and converting between units of measurement.
- Customer service experience ideally including handling difficult customer interactions.
- Strong communication skills and ability to work independently in a remote setting.
Ideal Candidate Profile:
You are creative reliable and loyal with a strong sense of ownership over your work. Youre comfortable balancing both big-ticket sales and smaller orders. You work well independently but stay engaged and collaborative with a small remote team.