Onboarding Coordinator

Looking to elevate your career in the Recruiting and Onboarding space Join our Talent Acquisition team!

We are adding another Onboarding Coordinator who will take part in providing a market-leading candidate onboarding experience.

Work Schedule: Night shift (9pm to 6am PH time)

Work Set up: Onsite in our Makati office

ELIGIBILITY: MUST BE A FILIPINO CITIZEN

Why Carenet

For more than 30 years Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer fact we interact with 1 in 3 Americans every day delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions we integrate the power of human touch with data-driven technology in our mission to make healthcarebetter for all.

1. Validate all accepted offer details to ensure candidate information is accurate and complete before onboarding begins.
2. Manage candidate movement through the Applicant Tracking System (ATS) by following established onboarding workflows and maintaining data accuracy.
3. Serve as the primary point of contact (POC) for assigned candidates throughout the pre-employment and onboarding process.
4. Proactively engage candidates through phone calls email and virtual meeting platforms to provide guidance and maintain a positive onboarding experience.
5. Schedule and conduct onboarding calls or virtual meetings to review pre-employment requirements expectations and start-day information.
6. Monitor and track completion of all pre-employment requirements ensuring candidates meet required deadlines.
7. Coordinate with internal stakeholders including Talent Acquisition HR Hiring Managers and Operations to ensure seamless onboarding.
8. Provide timely updates to candidates and stakeholders regarding onboarding status outstanding requirements and anticipated start dates.
9. Identify and resolve onboarding issues or candidate concerns by coordinating with the appropriate teams to minimize delays.
10. Maintain accurate candidate records and documentation while ensuring compliance with company policies and data privacy requirements.
11. Track onboarding metrics candidate progress and potential risks escalating concerns that may impact start dates or hiring goals.
12. Deliver a high-quality candidate experience by providing responsive communication professional support and timely follow-up from offer acceptance through Day One.

• Bachelors degree in Human Resources Business Administration Psychology or a related field preferred.
• At least 12 years of experience in onboarding recruitment HR operations or a customer-facing role.
• Experience using an Applicant Tracking System (ATS) and HRIS platforms is preferred.
• Excellent verbal and written communication skills with the ability to engage candidates professionally through phone email and virtual meetings.
• Strong organizational and time management skills with the ability to manage multiple candidates and deadlines simultaneously.
• High level of attention to detail to ensure accuracy of candidate information documentation and onboarding records.
• Strong problem-solving skills with the ability to proactively identify and resolve onboarding issues.
• Proficient in Microsoft Office applications (Excel Outlook Word and Teams) and other collaboration tools.
• Willing to work onsite and support business requirements including flexibility to work assigned schedules when needed.

Successful candidate must be willing to report in our Circuit Makati office.

Note: Completion of assessments may be required before an applicant can move assessments must be done independently. Any discovery of unauthorized completion whether during or after the hiring process will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role please submit your application directly through our official career portal.