Network Division Head – Network Operations
Pasig City - Philippines
Job Summary
We are looking for a high-caliber Network Leader to take full ownership of a large-scale mission-critical network environment. This role sits at the forefront of operationsdriving network stability performance and resilience across Core IP DWDM and Access domains.
You will lead a 24/7 nationwide network operation acting as the key authority in major incident management service assurance and operational excellence. This is a highly visible leadership role with direct impact on customer experience uptime and business continuity.
If you thrive in high-pressure high-scale environments and have a strong track record in telecom or ISP networks this is a defining leadership opportunity.
Duties:
Full accountability for network availability reliability and performance across all domains (Core Transport Access)
Leadership of end-to-end network operations including NOC field teams and vendor coordination
Command of major incident response ensuring rapid resolution and minimal customer disruption
Delivery of SLA-driven performance (targeting 99.95% uptime and beyond)
Governance of change management maintenance and operational risk controls
Continuous improvement of network monitoring automation and operational efficiency
Oversight of capacity planning traffic engineering and infrastructure scalability
Strengthening of network resilience redundancy and disaster recovery readiness
Transformation of network operations into a high-performance proactive environment
Optimization of core backbone MPLS DWDM and access infrastructure
Seamless coordination across engineering operations and external partners
Strong vendor management and execution of strategic infrastructure initiatives
Executive-level visibility through clear reporting on performance risks and investments
Qualifications:
10 years in telecommunications ISP or large-scale network environments
Proven leadership experience (5 years) managing network operations or engineering teams
Hands-on exposure to Core DWDM/Optical MPLS and Access (FTTx/GPON) networks
Strong experience in SLA-driven operations incident management and service assurance
Track record in network transformation modernization or large-scale upgrades
Deep technical expertise in:
Routing & Switching (BGP OSPF IS-IS)
MPLS / Segment Routing
Optical Transport / DWDM
Access technologies (FTTx GPON)
Network monitoring and observability tools