Middle Office Onboarding Specialist
Job Location:
Manila - Philippines
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Execute end-to-end onboarding and implementation activities for fund and retirement products.
- Coordinate with clients internal teams custodians brokers and external partners to ensure timely account setup and onboarding completion.
- Review and validate documentation while ensuring compliance with KYC/AML and regulatory requirements.
- Perform system configuration data validation reconciliations and support data conversions across multiple platforms.
- Identify operational risks resolve complex issues and drive continuous process improvement through automation and AI-enabled solutions.
- Bachelors degree in Business Finance Accounting Economics or a related field.
- 35 years of experience in Onboarding Middle Office Investment Operations or related financial services functions.
- Knowledge of fund onboarding retirement plans (401(k)/Defined Contribution) or the investment trade lifecycle.
- Strong analytical problem-solving and data management skills.
- Experience working with financial systems operational platforms and large datasets.
- Excellent communication and stakeholder management skills.
- Willingness to work on a night shift schedule and adapt working hours based on business needs.
- Experience supporting investment management retirement or asset servicing operations.
- Advanced proficiency in MS Excel and exposure to Power BI Power Apps or similar reporting tools.
- Knowledge of financial platforms such as Bloomberg Aladdin SimCorp or equivalent systems.
- Familiarity with custodians brokers payroll providers and retirement services organizations.
- Experience driving process improvement automation initiatives or AI-enabled operational efficiencies.
- Working knowledge of trade lifecycle management reconciliations and settlements.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
