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Microsoft 365 Security Escalation Engineer
Job Location:
Job Location:
National Capital Region - Philippines
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
5years
Experience Required:
Posted:
13 August 2026 (30+ days ago)
Posted:
Application Deadline:
10 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
SUMMARY
Were seeking a Senior Microsoft 365 engineer to operate behind the scenes focusing on security complex escalations and assigned project work. This is not a frontline not client-facing and not a leadership role. Its designed for someone who prefers deep technical work over meetings and noise. Youll work as a back-of-house escalation specialist reporting to the Operations Manager. Your time will be split approximately:
- 60% Microsoft 365 security & escalation BAU
- 40% planned project delivery (e.g. SharePoint and security uplift work)
There is no on-call no after-hours and no presales or account management.
JOB RESPONSIBILITIES
- Resolve complex Microsoft 365 security and identity issues escalated from the service desk
- Design adjust and troubleshoot:
- Entra ID / Azure AD (MFA Conditional Access access models)
- Microsoft Defender for Office 365
- Secure mail flow and phishing protections
- Deliver assigned projects such as SharePoint Online migrations and tenant security uplift
- Perform root-cause analysis and document outcomes for operational handover
- Improve internal standards runbooks and repeatability across client environments
QUALIFICATIONS
- Strong hands-on experience with Microsoft 365 in an MSP or multi-tenant environment
- Proven capability with Entra ID Conditional Access and M365 security tooling
- SharePoint Online administration and migration experience
- Ability to work independently on assigned tasks with minimal supervision
- Clear documentation and practical problem-solving skills
- Microsoft certifications are welcome but not essential.
