Markets Asset Servicing Income Analyst

Join our Markets Asset Servicing Operations Income team and help deliver accurate timely income processing across global markets. You will partner with trading sales finance and operations teams while working closely with clients custodians agents depositories and third-party service providers. Bring your analytical mindset and ownership to a fast-paced environment where controls client outcomes and continuous improvement matter.

As an Asset Servicing Income Analyst in the Markets Asset Servicing Operations Income team you will process income events such as dividends coupons and redemptions across regions. You will manage claims collection and payments perform reconciliations and resolve breaks to support timely and accurate outcomes. You will collaborate with internal and external stakeholders to resolve exceptions and maintain strong controls. You will contribute to process improvements and automation initiatives to improve quality and productivity.

• Complete pre-event reconciliations and pay-date processing for income events to avoid client and desk impact.
• Manage payable and receivable claims with internal and external counterparties including stock borrow/loan market-related claims coupons and repo-related claims.
• Reconcile cash wash suspense and control account breaks; prevent aging items and drive issues to resolution.
• Act as an escalation point for clients and internal stakeholders including trading middle office finance and operations.
• Maintain procedures and ensure compliance with firm policies controls and applicable regulatory requirements.
• Identify control gaps perform root-cause analysis and support remediation activities.
• Drive process improvements and support automation opportunities to enhance efficiency and reduce risk.
• Provide timely updates on open items pipeline status and deadlines to stakeholders.
• Support cross-training and knowledge sharing to strengthen team resiliency.
• Produce metrics and reporting to support performance monitoring and continuous improvement.

• Three years of relevant experience in asset servicing (income and/or corporate actions) or market operations processing.
• Strong analytical and problem-solving skills with ability to independently identify assess and escalate issues.
• Strong judgment and ability to develop actionable recommendations from complex operational scenarios.
• Ability to work collaboratively with stakeholders at all levels and across regions.
• Strong interpersonal and relationship-management skills.
• Ability to partner with internal teams external clients and third-party service providers.
• Ability to manage tight delivery timelines and prioritize concurrent tasks effectively.
• High attention to detail and ability to validate inputs and identify exceptions.
• Proficiency in Microsoft Office applications (Excel Word PowerPoint).
• Experience using data transformation or analytics tools (e.g. Alteryx; SQL Python SAS or equivalent tools).
• Experience using data visualization tools (e.g. Tableau QlikView/QlikSense or equivalent).

• Bachelors degree in Finance Business Accounting or a related field.
• Understanding of delivery methodologies (e.g. Agile Waterfall) and associated design techniques.
• Business analytics or project management certification.
• Experience with automation tools (e.g. Python Alteryx Tableau).
• Experience supporting process change initiatives and operational transformations.
• Prior experience supporting client coverage and service models in operations.
• Series 99 license is a plus (not required).