Marketplace Platform Testing & Release Analyst

The job holder will be part of a cross-company team supporting American Express Global Business Travel supply technology initiatives. The job holder will play a critical role with the expansion of Amex GBTsMarketplace Platform (MPP) executing Functional and Integration Feature Testing while ensuring the right testing environments aremaintained.

What Youll Do

Functional & Business Testing:

• Assistin project specific testing (e.g.MPPHotel/AirExpansion) per priorities and requirements assigned by the Projectand ProductTeams.

• Drive functional and business testing to ensureMPPhas access to the right content and inventory.

• Perform Point of Sale and downstream integration testing on all applications and system processes available in a country.

Test Strategies focusing on the GBT ecosystem:

• Work with Product Management to ensure the feature is fit for purpose and work with them toidentifyand manage risks & issues.

• Formulate and execute solid testplanswith clear owners and sign-off criteria.

• Identification of suitable test data and testing tools to be used during testing.

• Maintain Open Issues log helpidentifyworkarounds.

Test Environment Configurations & Maintenance:

• Ensure test environments are pointed to the right supply settings.

• Ensure vendors are pointed to the correct test environments.

• Carry out regular test environment reviews to ensure they areoptimizedand ready.

Assist the Manager with Release Cycle Processes:

• Assistwith risk management andresolvingissues that affect release scopescheduleand quality.

• Coordinate and thoroughly document release content based on the product development backlog.

• Communicate all featurereleasehotfixesor service pack related plans.

• Maintains a release repository and manages key information such as build and release procedures dependencies and notification lists.

Assist Manager with Supply Technology Channels Certification:

• Ensure Point of Sale Tools and Applications connected to the GBT SupplyMarketPlacePlatform are routinely certified and ready to adopt all new features.

• Document by Point of Sale Tool and Application acceptance or not of features in addition to date of sign-off and successful implementation.

Relationship Management / Partners with:

• Supply R&D Teams in collaboration with Product to ensure all features have been developed per original specifications and for the stability of test environments.

• Vendors & other parties powering PoS Tools & Applications connected to the GBT SupplyMarketPlacePlatform to ensure certification of all changes.

• MPPProduct Support to ensure their awareness and readiness to offer support on new features as needed.

• 3rdparty GDS & Non-GDS Connectors to ensuretimelyresolution on issue escalations to their technical teams andexcellentoperational management.

What Were Looking For

• Educated to University Degree level.

• Strong experience as a Test Analyst with mandatory travel industry experience.

• Able to work with SMEs understand businessprocesses& convertinto test plans.

• Excellent written and verbal communication skills.

• Strong planning and organizational skills.

• Strong analytical and reporting skills.

• Ability toidentifykey issues and enact a mitigation plan.

• Able towork effectively in a complex diverseglobaland fast agile environment.

• Strong time management and prioritization skills juggling tight deadlines with focus on quality.

• Solid follow through with minimal management.