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Marketing Services Manager
Job Location:
Job Location:
Taguig - Philippines
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
19 September 2026 (15 hours ago)
Posted:
Application Deadline:
17 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About the Role
The Marketing Services Manager serves as a strategic partner to country marketing teams supporting campaign planning customer engagement digital initiatives and creative execution across multiple markets.
This role combines strategic marketing expertise with hands-on execution helping translate business objectives into marketing programs customer journeys campaign plans creative briefs and digital initiatives. The successful candidate will lead a Marketing Shared Services team while ensuring the timely delivery of high-quality marketing solutions and best practices across markets.
Key Responsibilities
Marketing Planning & Campaign Delivery
- Support the planning development and execution of marketing campaigns across multiple markets.
- Translate business objectives into campaign strategies customer journeys creative briefs and promotional frameworks.
- Facilitate campaign ideation planning sessions and annual marketing calendars.
- Recommend marketing approaches and customer engagement initiatives to support business goals.
Stakeholder & Project Management
- Act as the primary liaison between Marketing Shared Services and country marketing teams.
- Manage stakeholder expectations and prioritize incoming marketing requests.
- Coordinate cross-functional teams to ensure timely delivery of marketing initiatives.
- Build strong relationships with business leaders agencies vendors and internal stakeholders.
Digital Marketing & Customer Engagement
- Support digital campaign planning and channel strategy.
- Translate business requirements into digital CRM website loyalty and customer engagement solutions.
- Coordinate implementation activities with agencies vendors and technology partners.
- Ensure alignment between marketing objectives and digital execution.
Creative & Brand Management
- Review marketing campaigns and creative assets to ensure alignment with brand standards.
- Provide direction and feedback on creative execution and campaign deliverables.
- Support the development of marketing materials presentations and customer-facing assets.
Team Leadership
- Lead coach and develop the Marketing Services team.
- Drive a collaborative customer-focused and high-performing culture.
- Support capability development across marketing customer engagement loyalty and customer experience.
Governance & Vendor Management
- Ensure compliance with company policies brand standards and data privacy requirements.
- Manage vendor performance and marketing budgets.
- Maintain appropriate controls documentation and approval processes for marketing activities.
Qualifications
- Bachelors degree in Marketing Communications Business Digital Marketing or a related field.
- Minimum of 8 years of experience in marketing digital marketing communications commercial operations or related disciplines.
- Strong experience in campaign planning execution and stakeholder management.
- Experience managing multiple marketing initiatives stakeholders and priorities simultaneously.
- Familiarity with digital marketing channels CRM platforms loyalty programs and customer engagement tools.
- Experience translating business requirements into campaign briefs creative requirements and digital solutions.
- Strong presentation facilitation communication and project management skills.
- Experience working across multiple markets business units or shared services environments is an advantage.
- Experience in retail FMCG customer loyalty convenience retail or consumer-focused industries is preferred.
Preferred Certifications
Professional certifications in Marketing Digital Marketing Customer Experience CRM or related disciplines are an advantage but not required.
