Managing Director APAC

About Indie Campers

Indie Campers is a global leader in road-trip travel operating one of the largest fleets of RVs and campervans across Europe North America and Oceania. With a fast-scaling multi-country operational model our ecosystem spans rental servicing customer support fleet management digital marketplace and RV sales.

The Managing Director is one of the most senior operational and commercial leaders at Indie Campers. As the owner of a whole continent the MD drives profitability operational excellence revenue growth customer experience strategic expansion and organisational effectiveness - ensuring our global ambitions are executed at scale.

Role Overview

The Managing Director is responsible for:

• Delivery of full continental P&L performance
• Leadership and development of multiple District Managers and regional leaders
• Responsible for financial and operational performance of 3 business units with his geographical scope: Rental RV Sales and Servicing
• Responsible for driving growth and sales performance within each business unit
• Responsible for implementation of operational systems according to global guidelines that drive operational performance and result in fleet readiness customer satisfaction and operational efficiency according to targets
• Execution of global strategic initiatives and expansion into new markets

This role requires strategic leadership operational mastery and the ability to create high-performing regional teams while managing scale and complexity across multiple countries.

Key Responsibilities

Continental Leadership & Organisational Strength

• Lead a multi-country business unit with full autonomy and accountability
• Build a strong continental leadership layer rooted in ownership discipline and excellence
• Responsible for creating a strong layer of District Managers that operate as true business owners of their geographical scopes
• Implement the organizational rhythms layer and culture into the region
• Foster collaboration and knowledge-sharing across regions

Full P&L Ownership & Financial Performance

• Own revenue gross margin COS EBIT and cash performance across the continent
• Lead budget cycles forecasting performance reviews and financial decision-making
• Drive cost efficiency productivity and margin expansion across all business lines.
• Monitor and influence demand pricing and asset monetisation opportunities.

Operational Excellence & Fleet Optimisation

• Define and enforce operational standards consistent with global excellence frameworks.
• Ensure fleet availability turnaround discipline and servicing performance.
• Influence strategic fleet rotation stock positioning capacity planning and infrastructure.
• Oversee contingency plans transformation programs and operational modernisation

Commercial & RV Sales Strategy

• Drive performance in RV Sales ensuring pricing execution profitability and inventory health
• Guide commercial execution in collaboration with Revenue Marketing and Sales leadership
• Ensure balanced focus between operational quality and revenue growth

Geographic Expansion & Strategic Execution

• Own execution of expansion plans including new depot launches and restructures
• Oversee in-fleet operations for seasonal ramps across the continent
• Introduce new products capabilities and operational innovations at scale

Customer Experience & Brand Reputation

• Guarantee best-in-class customer outcomes leveraging data and Voice-of-Customer insights.
• Reduce dissatisfaction drivers and elevate experience across all touchpoints.

People Leadership Culture & Workforce Planning

• Build high-performing leadership teams - talent acquisition coaching succession.
• Ensure performance rigour leadership development and cultural alignment
• Collaborate closely with People Business Partners to ensure staffing readiness

Governance Compliance & Risk Management

• Guarantee legal safety and brand-compliance standards across all markets
• Manage operational risks crisis response and business continuity plans

Cross-Functional Influence

• Act as the primary continental counterpart for COO Finance Asset Revenue Product People Support and Servicing
• Shape global strategy by representing on-the-ground realities and regional opportunities

Experience & Qualifications

• Masters degree in Business Operations Engineering or related field
• 1215 years of multi-country management experience in mobility fleet logistics hospitality or retail environments
• Demonstrated success owning large P&Ls in multi-site operations
• Proven leadership managing leaders of leaders (GMs area/regional managers)
• Strong data-driven decision-making and operational modelling capability
• Experience driving transformation and scaling operations in high-growth environments
• Fluency in English and ideally another major language on the continent
• Willingness to travel extensively across the continent

Why This Role Matters

The Managing Director is the owner of a continental business shaping customer experience operational performance and financial outcomes at scale. This role directly impacts the companys growth brand reputation and long-term competitive advantage.

Are you ready to Go Indie