Logistics & Freight Coordinator

Location: Remote ( Latin America or Philippines)
Compensation: See salary recommendations below ( Final offer depends on experience and is at our clients sole discretion.)
Industry: E-commerce Manufacturing Consumer Products
Schedule: Full-time Monday to Friday aligned with North American EST business hours

About the Company

This is a fast-growing North American e-commerce company providing DIY solutions to homeowners and commercial users. The business sells through direct ecommerce channels and major retail marketplaces while operating a high-volume fulfillment and logistics environment across the U.S. and Canada.

The company is focused on building scalable operations reliable fulfillment systems and strong customer delivery performance as it continues growing across multiple channels.

Role Overview

The Logistics & Freight Coordinator will support day-to-day transportation and shipment execution across U.S. and Canadian operations with a strong focus on freight coordination shipment tracking warehouse communication and delivery management.

This is a highly operational role requiring someone who can manage multiple shipments simultaneously while maintaining excellent organization proactive communication and strong documentation accuracy.

You will coordinate closely with:

• carriers
• freight brokers
• warehouse teams
• fulfillment partners
• internal operations teams
• and marketplace channels

to ensure shipments move efficiently accurately and on schedule.

This role is ideal for someone with hands-on logistics transportation shipping or supply chain coordination experience who enjoys fast-moving operational environments.

Key Responsibilities

Freight Coordination & Shipment Execution

• Coordinate and schedule LTL and FTL shipments across the U.S. and Canada
• Request compare and manage freight quotes from carriers and logistics providers
• Book transportation shipments and manage shipment scheduling from origin to final delivery
• Coordinate dock appointments and receiving schedules with warehouses and fulfillment centers
• Track shipments proactively and follow up on delays routing issues missed appointments or delivery exceptions
• Maintain clear shipment visibility and accurate status updates across active freight movements
• Communicate daily with carriers freight brokers and warehouse teams to ensure timely execution

Shipment Documentation & Logistics Administration

• Prepare and manage shipping documentation including:
  • Bills of Lading (BOLs)
  • packing slips
  • shipment labels
  • commercial invoices
  • customs-related documentation
• Maintain organized digital shipment records and freight documentation using Google Drive and shared systems
• Update shipment trackers freight logs and operational dashboards accurately
• Ensure shipment compliance with customer retailer and marketplace requirements
• Support inventory movement coordination between facilities as needed

Warehouse & Operational Coordination

• Coordinate closely with warehouse teams to ensure shipments are packed labeled and dispatched correctly
• Provide shipment updates to internal operations sales and customer support teams
• Assist in resolving shipment issues including delays damages shortages or misrouted freight
• Monitor delivery timelines and proactively escalate operational issues before they impact customers or inventory flow
• Support ongoing logistics process improvements and operational efficiency initiatives

Marketplace & Fulfillment Coordination

• Support shipment coordination related to Amazon FBA Walmart and other fulfillment channels
• Monitor receiving status delivery windows and shipment compliance requirements
• Coordinate shipment preparation and label distribution to fulfillment facilities
• Assist with maintaining smooth inventory flow into marketplace fulfillment networks

Required Skills & Experience

Hard Skills

• 2 to 5 years of experience in logistics coordination freight operations transportation shipping or supply chain support
• Hands-on experience coordinating LTL and FTL freight shipments
• Experience working with carriers freight brokers warehouses or 3PL providers
• Strong understanding of shipment tracking and transportation workflows
• Strong proficiency in Google Sheets and Google Drive
• Experience using logistics shipping ERP or transportation management software
• Familiarity with Amazon FBA or marketplace logistics is helpful but not required
• Familiarity with QuickBooks is a plus but not required

Soft Skills & Traits

Highly Organized

You can manage multiple shipments timelines and operational priorities simultaneously without losing attention to detail.

Proactive Communicator

You follow up quickly escalate issues early and maintain clear communication across multiple stakeholders.

Detail-Oriented

You take pride in accurate documentation shipment tracking and operational consistency.

Sense of Urgency

You understand that delays impact customers and operations and you move quickly to keep shipments progressing.

Problem Solver

You stay calm under pressure and enjoy resolving operational challenges in fast-moving logistics environments.

About the Candidate

You are operationally minded dependable and highly organized. You enjoy keeping transportation and fulfillment processes running smoothly and take ownership of shipment execution from start to finish.

You are comfortable coordinating across:

• carriers
• warehouses
• freight providers
• fulfillment centers
• and internal teams

while working remotely inside a fast-paced North American business environment.

Ideal backgrounds may include:

• freight brokerages
• 3PL providers
• transportation coordination
• warehouse logistics
• supply chain operations
• shipping and fulfillment environments

Why This Role Matters

This role directly impacts:

• delivery performance
• inventory flow
• operational efficiency
• marketplace compliance
• and customer satisfaction

Strong logistics coordination ensures products move accurately and on time while helping internal teams maintain visibility responsiveness and scalable operations as the business continues to grow.