Loan Coordinator

We are looking for a detail-oriented and organized Loan Coordinator with US mortgage experience to support the loan process from initial file setup through processing. The ideal candidate will have hands-on experience with mortgage file management ordering third-party services reviewing and organizing loan documentation and keeping loan files and milestones up to date.

This role requires strong attention to detail excellent follow-through and the ability to manage multiple loan files while ensuring all required documents and order-outs are completed accurately and on time.

Loan File Setup & Management

• Set up and maintain mortgage loan files accurately and efficiently.
• Review and organize loan documentation to ensure files are complete and properly documented.
• Complete required file setup notes and maintain accurate loan information.
• Monitor loan milestones and update files as they progress through the processing workflow.
• Move loan milestones to the appropriate processing stages as needed.
• Mark files ready for initial disclosure documents when requirements are met.
• Order-Outs & Third-Party Services

Order and track required third-party services and documentation including:

• Title orders
• WVOE (Written Verification of Employment)
• VVOE (Verbal Verification of Employment)
• Master insurance
• Payoff statements
• VOR (Verification of Rent)
• Transcripts
• Appraisals
• Inspections
• EOI (Evidence of Insurance)
• RCE (Replacement Cost Estimate)
• Invoices
• Follow up on outstanding orders to ensure timely completion.
• Review received documentation for accuracy and completeness and address discrepancies when necessary.

Junior Processing Support

• Pull USPS information and flood certificates.
• Pull Demotech information as required.
• Complete and maintain file contacts.
• Complete insurance certificate snapshots.
• Complete required processing information for order-out screens.
• Assist with maintaining accurate and up-to-date loan documentation throughout processing.

Administrative Support

• Manage and organize the loan coordinators inbox and calendar.
• Monitor incoming requests documents and notifications.
• Prioritize tasks and follow up on outstanding items.
• Maintain accurate records and ensure important deadlines are not missed.
• Provide general administrative support to the mortgage team as needed.

• Skills Knowledge and Expertise

2 years of experience in the US mortgage industry preferably in loan coordination mortgage processing or a similar role.

• Hands-on experience with mortgage loan file setup and order-outs is required.
• Experience ordering and tracking title insurance employment verification payoff appraisal inspection and other mortgage-related documents.
• Familiarity with the mortgage loan processing lifecycle.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple loan files and competing priorities.
• Strong follow-through and ability to meet deadlines.
• Comfortable working independently in a remote environment.
• Experience with Encompass or other mortgage loan origination systems is preferred.

Preferred Skills

• US mortgage processing or loan coordination experience
• Encompass experience
• Strong document management skills
• Order-out and vendor coordination experience
• Knowledge of mortgage terminology and processing requirements
• Strong administrative and organizational skills
• Proficiency with email calendars and other productivity tools

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1000 PHP De Minimis
• Equipment and software provided